Can we add new roles on pathlight and buckets on Pathlight?
Do end users have a way to add/edit their title to reflect their post in the organization and then add a group under them to see the most appropriate data for everyone? And can we add more subgroups under a specific group? Or should this be raised to the Pathlight representatives?
Pathlight helps keep your most important metrics visbile across all levels of your company. Pathlight metrics are built to align with your org chart so that the individual's performance rolls up into team' performance and then up into the higher-level groups or departments of your organization, so that you can quickly identify where you stand on your most important KPIs and know whether you are hitting your goals.
In Pathlight, you can create multiple teams or subgroups within a team to match the structure of your org chart. Our team will help you set this up during implementation.
Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight i
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