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Can I use Observe.ai for other services? Does Observe.ai offers other services that we can enjoy?
I've been to a lot of jobs throughout the year and some tools or apps they've used were a mess. Most of them use a lot of work that is prone to errors and mistakes and ultimately will lead to an internal report. In less than a year of using Observe.ai, I can say that this app stands out. With the use of live transcription, we can easily evaluate and take notes of our agents and we can also easily input our comments for a specific call.
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