Can I swap user licenses after reps are ramped?

You could, but none of our customers do. Once a rep is ramped, there’s always something new they need to be “onboarded” on. New product launch. New marketing campaign. New sales process. New sales methodology. New messaging. Not to mention the ongoing peer collaboration in coaching rooms, the sharing of best practices across reps, learning from each other, and using the top ramping reps as benchmarks for future cohorts.