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Can I initiate a chat myself or do I need to have to wait for a customer to do it?

Do you support target chat rules?
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Bogdan M.
BM
Founder at Nonprofit Charity Fund
0
Yes. That is possible, fun, and very intrusive. Try with your own browser first. I personally hate it.
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LiveChat
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LiveChat
Daniel Z.
DZ
0
You can initiate a chat with a customer by using the greetings feature. For example, you can invite a customer automatically when he or she navigates to a particular page. You can also invite customers manually.
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