Introducing G2.ai, the future of software buying.Try now

Best Identity Verification Tools for Online Services

I’d like to start a discussion with this G2 community to identify the best identity verification tools for online services. Whether you're building an e-commerce platform, a digital bank, or an online marketplace, secure and frictionless identity checks are key to building user trust and staying compliant.

Here are some of the top-rated tools in G2’s Identity Verification Software category that I’m currently reviewing:

Incode

Incode’s end-to-end orchestration allows businesses to run KYC, biometric, and liveness checks with minimal friction. G2 reviews call out its real-time decision-making and design flexibility, especially for platforms that want to keep users in the same branded flow.

iDenfy

iDenfy is often mentioned for its cost-effective plans and developer-friendly setup. It supports both ID document scanning and biometric verification, and G2 users appreciate the accuracy and fast response times, which help keep onboarding smooth for end users.

Sumsub

Sumsub is widely used in industries like fintech and crypto for its layered identity and compliance features. Its no-code and low-code integration options are highlighted on G2 as a major benefit for online services with limited engineering bandwidth.

Ondato

Ondato brings a compliance-first approach, offering video-based verification and identity data storage. G2 reviewers note that it works well for companies with more rigorous regulatory needs and who want full auditability in user verification flows.

Mastercard Identity Review 360

Mastercard Identity Review 360 layers device signals, behavioral biometrics, and ID checks into a single risk score. G2 users highlight it for fraud prevention and its strength in complex, high-risk online environments like payments and digital finance.

Persona

Persona is well-rated on G2 for its flexible verification workflows that adapt based on user risk profiles. It offers a strong focus on privacy and customization, making it a good match for online services that need to personalize the identity experience across use cases.

Jumio

Jumio is praised for its extensive document library and machine learning-powered fraud detection. G2 reviews suggest it's a reliable enterprise-grade solution, particularly for organizations that need to process large verification volumes globally.

Trulioo

Trulioo focuses on global verification, offering instant coverage for over 100 countries. Its marketplace integration and business verification options stand out in G2 reviews, especially for B2B platforms or international marketplaces.

Onfido

Onfido offers fast and accurate ID document and selfie-based verification. G2 users report high match rates, especially on mobile, and like its ability to integrate smoothly into both native apps and web platforms.

Veriff

Veriff supports over 11,000 document types and emphasizes high conversion rates through its intelligent automation. It’s often used by platforms looking for a balance between speed and security, and G2 reviewers note its clarity in reporting and decision transparency.

Have you recently used any of these identity verification tools in an online service environment? Based on your experience, which solution offered the best balance of speed, accuracy, and scalability? Let me know below.

1 comment
Looks like you’re not logged in.
Users need to be logged in to answer questions
Log In
Bhoomika P.
BP
0

Has anyone here worked with both Jumio and Persona? I’m curious how they compare in terms of global document coverage and support for dynamic user flows. You can explore more ID verification platforms and compare features on G2 here: https://www.g2.com/categories/identity-verification.

Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply