Are there ClickUp support representatives that users can lean on for support?

My experience is with implementing the enterprise platform, but the support has been amazing. We have our own customer support person that meets with people in our organization monthly to trouble shoot any issues or provide feedback on processes. If there are any issues, she will document them, look into it and respond back after the meeting. We have a team of 50 seats. Outside of that they were really good with onboarding us and we can always email them outside of our meetings. Go to clickup.canny.io and you can see some of the feature requests and what they are working on. They are constantly rolling out new features and updates which is nice to see. I'd imagine some of their more basic plans still provide the support but lack the dedicate support and scheduled meetings.