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  6. What are the external search capabilities of CLickHelp (i.e. Federated Search)
George P.
GP
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What are the external search capabilities of CLickHelp (i.e. Federated Search)

We use Salesforce Community for discussions, forums, case management and knowledge. We would love to integrate ClickHelp (which we use for help documentation) into a federated search in our Salesforce Community. I cannot find any documentation on the topic on the ClickHelp sites. Does anyone have information or experience they can share?
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Elmira A.
EA
Content Manager
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George, Thank you for asking! Currently, there is no Salesforce Federated Search support in ClickHelp. But we always listen to our customers and since there is an interest in such a feature, we’ve passed the request to our Development Team. They will investigate the possibilities this integration brings us and I hope we’ll see this implemented in the future! Best wishes, Ann.
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ClickHelp is an AI-powered online documentation tool. Create, translate, and publish your technical documentation in a single portal! Here is how ClickHelp makes your tech writing more effective:
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