What is least helpful about Retention Science? What are the downsides of using Retention Science?

Retention Science can sometimes be less helpful due to its complexity and the need for significant data to function effectively. It may require substantial time and resources to set up and maintain, which can be a downside for smaller businesses. Additionally, there can be concerns about data privacy and security, as well as the potential for over-reliance on automated systems that might not fully capture the nuances of customer behavior.