Hi King Agamemnon,
Thanks so much for reaching out. I am glad to hear that you are deriving value from Totango's segmentation functionality. In terms of not having the right criteria to pull into your segments, all of the criteria you have available to you is based on the data that your organization is bringing into Totango. I would reach out to your Totango admin regarding data points you are not seeing that you would like to use in future segments that you build.
Take care,
Katie Yagodnik Director CS Operations and Digital
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