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GA
Project Manager
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How do I actually contact rocket chat?

Raising tickets, emailing sales, contacting staff directly on social media.... None of it works. As a paying customer, I want to know how to solve what seems to be a server communication issue with my app. It seems silly that I have to go to such lengths to get a solution for a product I am actively paying for.
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Bruno F.
BF
SDM | Success Manager - Global Accounts
0
Hi Glenn, Thank you for your review. I was not able to traceback your name to an existing ticket. Would you be so kind to share your e-mail address or the ticket number you have opened? I would like to deep dive into WHY your attempts to communicate with our support were not successful or responded. Looking forward to your reply, BF
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Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,
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