when i merge a call and hang up does it hang up on everyone? how do i just transfer my call instead of merging it and then hanging up?

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ML

when i merge a call and hang up does it hang up on everyone? how do i just transfer my call instead of merging it and then hanging up?

Asked almost 5 years ago

When i make a threeway call and have it merged, and then i hang up, does it disconnect for the other two people that were on the phone as well? that has always worried me that i could potentially be hanging up on people

Contact Center Operations Software

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Yvonne B. · Answer 1 · 2021-12-30T20:00:53-06:00

YB

Yvonne B.

Support services representative

0

Answered over 3 years ago

You can merge the calls together, then you are able to disconnect and they will still be on with each other

when i merge a call and hang up does it hang up on everyone? how do i just transfer my call instead of merging it and then hanging up?

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