We submitted a ticket last week and have not heard back from your support team. CSE: ZA1AWk, TKT: 2cs7qF

Thank you for sharing your comment. We were disappointed to hear you didn't receive a quick enough response to your email asking for support. Our team has reviewed this case and are taking steps to improve the response time to support emails. We're glad you reached out and more importantly happy to hear your issue is resolved. Please feel free to contact us directly if there's anything we can do to help you in the future.