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PM
Director
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Will connection times be improved.

I find ZoHo Assist takes a while to "see" a computer online. If I switch from one group to another and back, this often speeds up the ability to connect. Maybe a "Refresh" button would do the same.
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GD
Business Architect
0
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist and register accordingly. I would suggest reviewing the DNS settings on the client first.
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Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou
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