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Verified User
G2
Part Time physician at Agha Khan Hospital at Agha Khan Md

Customer support.

Customer support is very inconvenient, i only got assistance from a friend who had used the Doctorsoft software before. Kindly what have you done to manage the overwhelming situation?.
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Jasmine L.
JL
Senior Market Research Analyst at G2, specializes in HealthTech, MedTech, AgTech, Property Tech, the construction sector
0
Hi Michael, thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst that specializes in several vertical industries, including health care. I'm so sorry that you haven't been able to reach out to DoctorSoft's customer service. Their customer support team is available on weekdays from 7:30 AM to 6 PM PST; I wonder if this is a matter of inconvenient time zones? I recommend reaching out to them via support@doctorsoft.com, and not sales@doctorsoft.com. The second email address is sales-specific. I hope that answered your question! Please let me know if that contact email works out. Have a great day.
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