1. Embed a PDF fillable form. 2. Make a prepopulated email response a hyperlink to an automated email.

Julio, thank you for your questions and patience. Totango support forms, however not in a PDF format. As for triggering responses, we can absolutely trigger pre-populated email responses based on specific events or triggers, for example, if a client gives a concerning NPS score in an email, we can trigger an automated response email. It doesn't rely on a hyperlink but actually triggers a separate email response. Please let us know if you have additional questions or if you would like to set up time for a demo.