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The digital age has created solutions to a multitude of problems, and technology has become a necessary component of everyday life. Internet usage is now not just convenient but often unavoidable or mandatory for access to communication channels, services, and information. For those with disabilities, internet usage may have to be facilitated with other assistive technology such as screen readers and text readers.

The goal for any software solution in the web accessibility space is to ensure that those with disabilities are able to properly access and use websites and web applications. Some of these software options monitor websites or perform audits for measurable accessibility metrics. Other solutions are intended for use by individuals themselves and assist them in modifying or facilitating their website experience in real time.

Key Benefits of Website Accessibility Software

• Automatically monitors and audits websites for accessibility metrics
• Allows web designers to make their websites accessible as they’re building them
• Provides users with accessibility needs with in-app tools that facilitate their usage
• Ensures companies are complying with accessibility regulations

Compliance — Most businesses are concerned with web accessibility because of regulations surrounding it, notably the Americans with Disabilities Act (ADA). While there aren’t currently any federal-level ramifications for noncompliance with the ADA, there are state-level penalties including heavy fines.

Usability — Businesses should be primarily concerned with web accessibility because people with disabilities may not be able to access their services or applications without accommodation. If a website isn’t optimized for a screen reader or isn’t compatible with alternative input devices, then businesses are potentially failing to reach out to potential buyers. Even worse, they’re alienating an entire section of their potential or current user base.

The vast majority of a business’ employees and customers will not handle web accessibility tools from either a development or need standpoint. Small businesses will often forego compliance with web accessibility standards since it is not a main priority, or they’ll bundle web accessibility concerns to their development team. Larger companies will have a small team dedicated to web accessibility.

However, web accessibility is still an important component of a business’ web presence, and dedicating time and resources to it can ensure all of their user base is accounted for in design.

People with Disabilities — It goes without saying that people with disabilities are the most likely to work with web accessibility software. Many hardware tools like alternative input devices or screen readers will require specific software to function as well. Some web accessibility tools don’t need to work with a hardware apparatus to support users, including text readers and screen magnification software.

Web Accessibility Professionals — Website accessibility is its own discipline with its own dedicated professionals, who specialize in monitoring websites and making modifications to make them more accessible. In large companies, it isn’t uncommon for a singular person to handle web accessibility for a particular application or for their whole website. Some companies have even bundled in those concerns with their development team’s responsibilities.

Some web accessibility professionals have disabilities themselves, and their experience using accessibility hardware and software in their daily lives makes them excellent judges of a website’s accessibility. It isn’t always the case, however, and plenty of people without disabilities serve as accessibility experts as well.