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Compare Tray.ai and Zapier 
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Small-Business (67.5% of reviews)
Entry-Level Pricing
Contact Us Per Month
Free
Tray.ai
Star Rating
(156)4.5 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansZapier
Star Rating
(1,360)4.5 out of 5
Market Segments
Small-Business (67.5% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zapier excels in its "Integration Breadth," allowing seamless connections with over 3,000 apps, which is a significant advantage for small businesses looking for extensive automation options. In contrast, Tray.ai, while offering robust integrations, is noted for its focus on mid-market solutions, which may limit the variety of apps available for smaller enterprises.
- Reviewers mention that Zapier's "Ease of Use" is rated at 8.6, making it particularly user-friendly for those without technical expertise. Tray.ai, with a slightly lower score of 8.2, may present a steeper learning curve for new users, especially those unfamiliar with automation tools.
- G2 users highlight that Zapier's "Automation" capabilities are rated at 9.5, showcasing its strength in creating complex workflows effortlessly. Tray.ai, while also strong in automation with a score of 8.9, may not provide the same level of intuitive workflow creation that Zapier offers.
- Users on G2 report that Tray.ai shines in "White Labelled" solutions, scoring 9.0, which is beneficial for businesses looking to offer customized services under their brand. Zapier, with a score of 7.8 in this area, may not meet the same level of customization for branding purposes.
- Reviewers mention that Zapier's "Quality of Support" is rated at 8.3, which some users find lacking compared to Tray.ai's higher score of 8.8. This suggests that Tray.ai may provide more responsive and effective customer support, which is crucial for businesses relying on automation tools.
- Users say that Zapier's "Real-Time Processing" is rated at 8.6, which is essential for businesses needing immediate data updates. Tray.ai, with a score of 9.3 in "Real-Time Integration," indicates a stronger capability in handling real-time data flows, making it a better choice for users prioritizing speed and efficiency.
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Pricing
Entry-Level Pricing
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Zapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Tray.ai
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
8.8
122
9.0
1,101
Ease of Use
8.2
121
8.6
1,122
Ease of Setup
8.4
73
8.5
608
Ease of Admin
8.9
70
8.8
545
Quality of Support
8.8
115
8.2
910
Has the product been a good partner in doing business?
9.0
68
8.7
502
Product Direction (% positive)
9.0
110
8.7
1,066
Features by Category
Data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Not enough data
Analytics
8.6
7
Not enough data
Management
6.2
14
Not enough data
6.5
16
Not enough data
Functionality
8.6
21
Not enough data
8.6
22
Not enough data
8.4
20
Not enough data
9.5
22
Not enough data
8.6
22
Not enough data
Matching
9.4
9
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Routing
9.2
10
Not enough data
8.7
10
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Platform Operations
7.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
8.1
8
Not enough data
9.0
12
Not enough data
Development
9.2
57
8.9
353
8.3
14
|
Verified
8.8
76
|
Verified
8.7
19
|
Verified
9.1
78
|
Verified
8.5
24
|
Verified
9.2
79
|
Verified
8.1
23
|
Verified
9.0
78
|
Verified
9.2
21
8.9
64
7.8
13
8.6
61
Management
8.0
21
|
Verified
8.8
82
|
Verified
8.7
18
|
Verified
8.6
78
|
Verified
8.1
22
|
Verified
8.9
79
|
Verified
8.2
23
|
Verified
8.9
79
|
Verified
7.8
15
8.4
65
Security
7.1
14
|
Verified
9.0
76
|
Verified
7.7
20
|
Verified
9.0
78
|
Verified
6.7
14
|
Verified
8.8
75
|
Verified
Integration Options
8.9
14
|
Verified
9.0
73
|
Verified
8.0
14
|
Verified
8.5
73
|
Verified
7.1
12
|
Verified
8.6
70
|
Verified
7.2
10
|
Verified
8.4
65
|
Verified
Deployment
6.7
10
8.5
59
8.7
15
8.7
58
Data
8.0
18
Not enough data
Development
8.8
18
Not enough data
8.7
17
Not enough data
Security
8.3
18
Not enough data
8.4
16
Not enough data
Management
8.1
18
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
Application Integration
8.0
5
Not enough data
8.0
10
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.5
34
Not enough data
8.1
25
Not enough data
8.8
30
Not enough data
8.6
34
Not enough data
API Management
7.4
22
Not enough data
7.1
29
Not enough data
7.7
28
Not enough data
7.6
17
Not enough data
8.2
21
Not enough data
Data Integration
8.8
34
Not enough data
8.6
30
Not enough data
8.7
26
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tray.ai and Zapier are categorized as iPaaS
Unique Categories
Tray.ai is categorized as Lead-to-Account Matching and Routing, Event Stream Processing, ETL Tools, API Management, Unified APIs, and Embedded Integration Platforms
Zapier is categorized as Productivity Bots and API Marketplace
Reviews
Reviewers' Company Size
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.5%
Information Technology and Services
15.9%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
37.1%
Marketing and Advertising
17.6%
Information Technology and Services
11.2%
Computer Software
9.7%
Internet
4.9%
Financial Services
3.2%
Other
53.3%
Most Helpful Reviews
Tray.ai
Most Helpful Favorable Review
Tyler A.
Verified User in Wholesale
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall...
Most Helpful Critical Review
Chris R.
Verified User in Market Research
Difficult to get other people to understand and use it too.
Zapier
Most Helpful Favorable Review
Matthew W.
Verified User in Computer Software
I wasn't really sure what Zapier was for until I started digging around in the web application. Eventually I was able to come up with ideas to problems I didn't even know I had. There's a great interface for adding two types of software a company might use...
Most Helpful Critical Review
Michael R.
Verified User in Information Technology and Services
We signed up for a trial which has 'unlimited' tasks for 2 weeks. We 'ran out' of those 'unlimited' tasks in 4 days. We were already planning on upgrading to their infrastructure plan, and would have even been happy had they let us know 'hey, you're...
Tyler A.
Verified User in Wholesale
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall...
Matthew W.
Verified User in Computer Software
I wasn't really sure what Zapier was for until I started digging around in the web application. Eventually I was able to come up with ideas to problems I didn't even know I had. There's a great interface for adding two types of software a company might use...
Chris R.
Verified User in Market Research
Difficult to get other people to understand and use it too.
Michael R.
Verified User in Information Technology and Services
We signed up for a trial which has 'unlimited' tasks for 2 weeks. We 'ran out' of those 'unlimited' tasks in 4 days. We were already planning on upgrading to their infrastructure plan, and would have even been happy had they let us know 'hey, you're...
Alternatives
Discussions
Support?
2 comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
I'm sorry, I cannot provide pricing information for "Tray" as it is not clear what specific product or service you are referring to. Please provide more details or check with the relevant vendor or service provider for accurate pricing.
1 comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
What is the best way to implement this system in a small business?
3 comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
Is Zapier an app?
3 comments
DL
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
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