Compare SuiteCRM and Vtiger All-In-One CRM 
- Users report that Vtiger All-In-One CRM excels in Lead Management with a score of 8.4, while SuiteCRM shines in Lead Management with a higher score of 8.8, indicating that SuiteCRM may offer more robust features for tracking and nurturing leads.
- Reviewers mention that Vtiger's Email Marketing capabilities score 7.7, which is lower than SuiteCRM's 8.3, suggesting that SuiteCRM provides a more effective platform for executing email campaigns.
- G2 users highlight that Vtiger's Customer Support Portal and Knowledge Base both score 8.0 and 8.1 respectively, while SuiteCRM's Knowledge Base is rated lower at 7.8, indicating that Vtiger may offer better support resources for users.
- Users on G2 report that Vtiger's Customization features score 8.4, while SuiteCRM scores slightly higher at 8.6, suggesting that SuiteCRM may provide more flexibility in tailoring the software to specific business needs.
- Reviewers mention that Vtiger's Performance and Reliability score is 8.5, which is comparable to SuiteCRM's 8.6, indicating that both platforms are reliable, but SuiteCRM may have a slight edge in performance.
- Users say that Vtiger's Mobile User Support is rated at 6.8, significantly lower than SuiteCRM's 8.3, suggesting that SuiteCRM offers a more user-friendly mobile experience for on-the-go access.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
It provides an automation tool to track the sales and manage them. It also helps to automate the lead assignment. It provides the tool to respond to customer inquiries for more effective relations.
I dislike the vanilla version due to how buggy it is, it isn't a stable CRM as a standalone product. It is a product, you'll need to work on to get the most out of your business and it runs on PHP, it is very easy to work with.
Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...
We spent eight months trying to set up this system. Vtiger assured us they could migrate our data from the open-source version we had been using for many years. During those eight months, however, there were constant lapses in response and customer...
It provides an automation tool to track the sales and manage them. It also helps to automate the lead assignment. It provides the tool to respond to customer inquiries for more effective relations.
Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...
I dislike the vanilla version due to how buggy it is, it isn't a stable CRM as a standalone product. It is a product, you'll need to work on to get the most out of your business and it runs on PHP, it is very easy to work with.
We spent eight months trying to set up this system. Vtiger assured us they could migrate our data from the open-source version we had been using for many years. During those eight months, however, there were constant lapses in response and customer...
