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Compare Square Appointments and Timely 
At a Glance
Market Segments
Small-Business (94.4% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 bookable staff Per Month
Square Appointments
Star Rating
(37)4.3 out of 5
Market Segments
Small-Business (94.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Square AppointmentsTimely
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Entry-Level Pricing
$25.00 1 bookable staff Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square Appointments excels in its "Confirmations & Reminders" feature, scoring a remarkable 9.7, which ensures clients receive timely notifications about their appointments.
- Reviewers mention that Timely shines with its "Quality of Support," achieving a score of 8.7, indicating that users feel well-supported when they encounter issues or need assistance.
- G2 users highlight that Square Appointments offers superior "Availability Settings" with a score of 9.3, allowing for more flexible scheduling options compared to Timely.
- Users on G2 report that Timely's "Ease of Use" is slightly lower at 8.6, suggesting that while it is user-friendly, Square Appointments may provide a more intuitive experience with a score of 8.9.
- Reviewers say that both products integrate well with other tools, but Square Appointments has a slight edge in "Multi-Calendar Integration" with a score of 8.3, making it easier for users to manage multiple schedules.
- Users report that while both platforms offer SMS and email notifications, Square Appointments' "Appointment Follow-Up" feature, scoring 9.0, is particularly praised for enhancing client communication post-appointment.
Featured Products
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Pricing
Entry-Level Pricing
Square Appointments
No pricing availableTimely
Build
$25.00
1 bookable staff Per Month
Make business easy with the foundations for managing.
- Appointment calendar
- Client records
- Basic automated marketing
Free Trial
Square Appointments
No trial information availableTimely
Free Trial is available
Ratings
Meets Requirements
8.9
28
9.1
13
Ease of Use
8.9
28
8.6
13
Ease of Setup
8.8
13
Not enough data
Ease of Admin
9.1
13
Not enough data
Quality of Support
8.5
26
8.7
9
Has the product been a good partner in doing business?
8.9
12
Not enough data
Product Direction (% positive)
8.2
26
8.2
13
Features by Category
Notifications
9.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Settings
Not enough data
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalization
8.0
5
Not enough data
8.0
5
Not enough data
Integrations
8.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Square Appointments and Timely are categorized as Online Appointment Scheduling
Unique Categories
Square Appointments is categorized as Appointment Reminder
Timely has no unique categories
Reviews
Reviewers' Company Size
Square Appointments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Timely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Cosmetics
13.9%
Consumer Services
13.9%
Restaurants
5.6%
Marketing and Advertising
5.6%
Hospitality
5.6%
Other
55.6%
Computer Software
14.3%
Retail
7.1%
Real Estate
7.1%
Photography
7.1%
Marketing and Advertising
7.1%
Other
57.1%
Most Helpful Reviews
Square Appointments
Most Helpful Favorable Review
Verified User in Cosmetics
It was easy to see the full calendar and link it to other calendars. Easily assessable to everyone using it
Most Helpful Critical Review
Amber R.
Verified User in Cosmetics
Compared to its many competitors it is much more costly especially for sole proprietors.
Timely
Most Helpful Favorable Review
Myrella R.
Verified User in Consumer Services
It is so easy to use. Nothing confusing, to the point!
Most Helpful Critical Review
Verified User in Hospital & Health Care
Sometimes sharing the times in the end isn't as convienent as it could be, but this might be a computer view issue and not neccessarily Timely's problem. If you have any issues you can contact support and they are pretty quick at responses.
Verified User in Cosmetics
It was easy to see the full calendar and link it to other calendars. Easily assessable to everyone using it
Myrella R.
Verified User in Consumer Services
It is so easy to use. Nothing confusing, to the point!
Amber R.
Verified User in Cosmetics
Compared to its many competitors it is much more costly especially for sole proprietors.
Verified User in Hospital & Health Care
Sometimes sharing the times in the end isn't as convienent as it could be, but this might be a computer view issue and not neccessarily Timely's problem. If you have any issues you can contact support and they are pretty quick at responses.
Alternatives
Discussions
What can Square Appointments do?
1 comment
JW
Everything. It is the best scheduling system out there. It sends reminders, it allows you to collect prior to booking, or a partial collection. Allows you...Read more
What is Square Appointments app?
1 comment
JW
An app that literally does anything and everything for your business all without having to open several apps that do individual tasks for your business. One...Read more
Does Square have a scheduling system?
1 comment
VG
Yes it does and it is a good one. Can be improved (for example, it does not accept phone numbers from Canada or Mexico)Read more
Timely has no discussions with answers
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