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Compare SmartBug Media and WebFX 
At a Glance
Market Segments
Small-Business (55.7% of reviews)
Small-Business (49.7% of reviews)
Entry-Level Pricing
Starting at $5,000.00
Starting at $2,500.00 Per Month
SmartBug Media
Star Rating
(174)4.8 out of 5
Market Segments
Small-Business (55.7% of reviews)
Entry-Level Pricing
Starting at $5,000.00
Browse all 6 pricing plansWebFX
Star Rating
(198)4.9 out of 5
Market Segments
Small-Business (49.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartBug Media excels in its "Best Practices" with a perfect score of 10.0, indicating a strong adherence to industry standards, while WebFX follows closely with a score of 9.9, showcasing its commitment to quality but slightly less emphasis on best practices.
- Reviewers mention that SmartBug Media's "Go Live Support" received a score of 9.0, which indicates room for improvement, whereas WebFX shines with a score of 9.7, suggesting a more robust support system during the critical launch phase.
- G2 users highlight that both platforms have high scores in "Documentation" (9.9), but users on G2 note that WebFX's training resources (9.6) are more comprehensive compared to SmartBug Media's (9.3), making it easier for teams to onboard and utilize the software effectively.
- Users say that SmartBug Media's "Technical Expertise" is rated at 9.7, which is commendable, but WebFX outperforms with a score of 9.9, indicating a stronger technical foundation and capability to handle complex projects.
- Reviewers mention that both companies have high scores in "Communication Skills" (9.8), but users report that WebFX's "Meeting Management" is rated a perfect 10.0, suggesting superior organization and efficiency in client interactions.
- Users on G2 indicate that SmartBug Media's "Change Management Skills" score of 9.7 is impressive, but WebFX's score of 9.5 shows that while it is competent, it may not be as adept at managing transitions and changes as SmartBug Media.
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Pricing
Entry-Level Pricing
SmartBug Media
HubSpot Onboarding
Starting at $5,000.00
Complete HubSpot setup, configuration, and training for your team.
- Complete portal configuration including teams, permissions, and tracking setup for your chosen Hub(s)
- Custom automation setup including lifecycle stages, lead routing, and workflow development
- Integration with key platforms including social accounts, ad platforms and more
WebFX
Search Engine Optimization (SEO)
Starting at $2,500.00
Per Month
Our SEO plans are custom to your needs and include everything from keyword research to content implementation.
- Competitor rankings, content, and link monitoring
- Phone call, lead, and revenue tracking dashboard
- Dedicated digital marketing expert
Free Trial
SmartBug Media
No trial information availableWebFX
Free Trial is available
Ratings
Quality of Work
9.5
145
9.6
152
Responsiveness
9.7
145
9.8
152
Expertise of Team
9.6
144
9.7
151
Execution Ability
9.5
142
9.6
151
Communication Skills
9.7
144
9.8
152
Professionalism
9.7
144
9.8
152
Has the product been a good partner in doing business?
9.6
149
9.8
162
Features by Category
Planning
Not enough data
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Delivery
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Support
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Planning
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Delivery
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Planning
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Delivery
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Planning
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Delivery
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Support
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Other Platform Features
Not enough data
9.7
34
Not enough data
9.8
21
Not enough data
9.8
22
Not enough data
9.9
18
Not enough data
9.8
18
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SmartBug Media and WebFX are categorized as Lead Generation Services, Website Design, Marketing Strategy, PPC Services, and SEO Services
Unique Categories
Reviews
Reviewers' Company Size
SmartBug Media
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebFX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
8.8%
Construction
7.6%
Computer Software
7.6%
Marketing and Advertising
6.5%
Information Technology and Services
6.5%
Other
62.9%
Construction
12.2%
Information Technology and Services
6.1%
Health, Wellness and Fitness
5.1%
Hospital & Health Care
4.6%
Computer Software
4.6%
Other
67.5%
Most Helpful Reviews
SmartBug Media
Most Helpful Favorable Review
Verified User in Consumer Services
Bailey was communicative, easy to work with, professional and adaptable.
Most Helpful Critical Review
beth k.
Verified User in Computer Software
Website Design, overpriced work, missed deadlines, lack of SEO, the paid ads were a disaster, analysis errors, tracking errors, paying for items never delivered, slow page load speed. inconsistent work, the response to our complaints, especially at the end...
WebFX
Most Helpful Favorable Review
Morganne G.
Verified User in Hospital & Health Care
They are very engaged and always have fresh ideas. They are willing to go above and beyond their "job description" to assist our organization.
Most Helpful Critical Review
Verified User in Computer Software
see above. we've worked with 4+ agencies over the last 5 years. one of the worst experiences we've ever had with a vendor.
Verified User in Consumer Services
Bailey was communicative, easy to work with, professional and adaptable.
Morganne G.
Verified User in Hospital & Health Care
They are very engaged and always have fresh ideas. They are willing to go above and beyond their "job description" to assist our organization.
beth k.
Verified User in Computer Software
Website Design, overpriced work, missed deadlines, lack of SEO, the paid ads were a disaster, analysis errors, tracking errors, paying for items never delivered, slow page load speed. inconsistent work, the response to our complaints, especially at the end...
Verified User in Computer Software
see above. we've worked with 4+ agencies over the last 5 years. one of the worst experiences we've ever had with a vendor.
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