Compare Shopify Plus and commercetools 
- Users report that commercetools excels in its headless commerce capabilities, with a strong focus on REST APIs and customization options, allowing for a more tailored e-commerce experience. In contrast, Shopify Plus users mention that while it offers a robust platform, it may not provide the same level of flexibility in decoupling front-end and back-end systems.
- Reviewers mention that commercetools has a higher rating for product direction, scoring a perfect 10.0, indicating strong confidence in its future development. Conversely, Shopify Plus users express some concerns about the pace of innovation, reflected in its lower score of 8.8.
- G2 users highlight that commercetools offers superior reporting and analytics tools, with a score of 8.0, which is crucial for data-driven decision-making. Shopify Plus, while still effective, has a slightly lower score in this area, with users noting that its reporting features could be more comprehensive.
- Users on G2 report that Shopify Plus shines in its ease of use and setup, scoring 9.0 and 8.6 respectively, making it a preferred choice for small businesses looking for a quick launch. In contrast, commercetools, while powerful, has a steeper learning curve, which some users find challenging.
- Reviewers mention that the quality of support for commercetools is rated highly at 9.1, with many users appreciating the responsiveness and expertise of the support team. Shopify Plus users, however, report mixed experiences, with a lower support quality score of 8.4, indicating room for improvement.
- Users say that Shopify Plus offers excellent omnichannel features, particularly in social media integration and mobile support, scoring 8.2 and 8.6 respectively. On the other hand, commercetools, while strong in e-commerce integration, does not match Shopify Plus in these specific areas, which may be a consideration for businesses focused on multi-channel strategies.
- https://commercetools.com/features/frontend
To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...
They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...
As a headless ecommerce platform, it offers the ultimate flexibility to meet business requirements. In some cases we use only parts of the API, in other cases it supports an entire ecommerce site. We've integrated commercetools with a custom androids app, a...
The vision for taking advantage of commercetools, and for adopting a headless approach to commerce, can sometimes be complex for companies to understand. We continue to improve our ability to articulate value to both technical and business buyers. This...
To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...
As a headless ecommerce platform, it offers the ultimate flexibility to meet business requirements. In some cases we use only parts of the API, in other cases it supports an entire ecommerce site. We've integrated commercetools with a custom androids app, a...
They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...
The vision for taking advantage of commercetools, and for adopting a headless approach to commerce, can sometimes be complex for companies to understand. We continue to improve our ability to articulate value to both technical and business buyers. This...
