Compare ShipStation and ShipperHQ 
- Users report that ShipStation excels in label printing with a score of 9.1, making it a preferred choice for businesses that require efficient shipping label generation. In contrast, ShipperHQ does not provide a specific score for this feature, indicating a potential gap in functionality.
- Reviewers mention that ShipStation's order tracking feature is highly rated at 9.1, allowing users to easily monitor their shipments. ShipperHQ, while also offering order tracking, does not match this level of user satisfaction, which could impact businesses that prioritize real-time tracking.
- G2 users highlight ShipStation's superior e-commerce platform integration with a score of 8.8, which facilitates seamless connections with various online marketplaces. ShipperHQ, on the other hand, has a lower score in this area, suggesting that users may face challenges when integrating with their preferred platforms.
- Users on G2 report that ShipStation's process automation capabilities are impressive, scoring 8.7, which helps streamline shipping processes. In comparison, ShipperHQ's automation features are less robust, potentially leading to more manual work for users.
- Reviewers mention that ShipStation's product page customization is rated at 7.7, allowing businesses to tailor their shipping experience. ShipperHQ does not provide a comparable score, which may limit customization options for users looking to enhance their branding.
- Users say that ShipStation's quality of support is rated at 8.0, indicating a reliable support system for troubleshooting and assistance. ShipperHQ's support rating is slightly higher at 8.1, but the difference may not be significant enough to sway users who prioritize customer service.
- 50 shipments per month
- All selling channels
- 1 user
- 2 Carriers, 5 Shipping Rules, 1 Website, 1 Origin, 1 Advanced Feature, 2k/mo Rate Requests, AI-Powered support
I've used shipstation for 3+ years and it has consistently gotten worse. I really don't like anything about it.
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Our client has a unique set of products whose dimensions, weight, and price are calculated at the time the order is placed in Magento 2. Working with ShipperHQ's support team, we were able to find a solution. From sales through on-boarding through support,...
Shipper HQ views packaging as square volume but it does not work for predicting round bottles
I've used shipstation for 3+ years and it has consistently gotten worse. I really don't like anything about it.
Our client has a unique set of products whose dimensions, weight, and price are calculated at the time the order is placed in Magento 2. Working with ShipperHQ's support team, we were able to find a solution. From sales through on-boarding through support,...
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Shipper HQ views packaging as square volume but it does not work for predicting round bottles
