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Compare ShipRocket and Shipsy 
At a Glance
Market Segments
Small-Business (80.9% of reviews)
Enterprise (51.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ShipRocket
Star Rating
(97)3.9 out of 5
Market Segments
Small-Business (80.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipRocketShipsy
Star Rating
(157)4.5 out of 5
Market Segments
Enterprise (51.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipsySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shipsy excels in "Master Routing" with a score of 9.2, indicating a robust capability in optimizing delivery routes, while ShipRocket's routing features are less comprehensive, leading to a score of 8.9. Reviewers mention that Shipsy's advanced routing algorithms significantly reduce delivery times.
- Reviewers mention that Shipsy offers superior "Carrier Management" with a score of 9.3, providing detailed carrier information and evaluation tools, whereas ShipRocket scores 8.8, which some users feel lacks depth in carrier performance analytics.
- Users on G2 highlight Shipsy's "Customer Portal" feature, scoring 9.4, as a standout for enhancing customer engagement and visibility, while ShipRocket's portal, rated at 8.7, is seen as less user-friendly and lacking in customization options.
- G2 users report that Shipsy's "Analytics" capabilities shine with a performance score of 9.6, offering actionable insights and custom reports that help businesses make informed decisions, while ShipRocket's analytics features, scoring 8.9, are viewed as basic and less insightful.
- Reviewers mention that Shipsy's "E-commerce Platform Integration" is rated at 8.7, allowing seamless connections with various platforms, while ShipRocket's integration capabilities, also at 8.6, are noted to be somewhat limited, affecting overall operational efficiency.
- Users say that Shipsy's "Visibility" features, particularly "Shipment Tracking" with a score of 9.1, provide real-time updates that enhance transparency, whereas ShipRocket's tracking features, rated at 8.6, are perceived as less reliable, leading to customer dissatisfaction.
Featured Products
Sponsored
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Transportation Management Systems (TMS)
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Pricing
Entry-Level Pricing
ShipRocket
No pricing availableShipsy
No pricing availableFree Trial
ShipRocket
No trial information availableShipsy
Free Trial is available
Ratings
Meets Requirements
8.5
81
8.8
129
Ease of Use
8.5
82
9.1
129
Ease of Setup
8.4
24
8.9
50
Ease of Admin
9.0
20
8.8
51
Quality of Support
7.7
80
8.8
129
Has the product been a good partner in doing business?
8.0
20
8.8
51
Product Direction (% positive)
8.4
82
9.3
119
Features by Category
Routing
Not enough data
9.2
24
Not enough data
8.9
23
Not enough data
9.1
22
Scheduling
Not enough data
9.3
21
Not enough data
9.0
21
Not enough data
9.1
22
Not enough data
9.3
24
Optimization
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
9.3
20
Analytics
Not enough data
9.5
22
Not enough data
8.9
22
Not enough data
9.5
22
Management - Multicarrier Parcel Management Solutions
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Carrier Management
8.8
50
9.3
10
8.4
50
9.2
10
8.4
50
9.0
8
Freight Modes
8.3
47
9.4
6
7.9
50
9.7
6
8.4
50
9.4
6
Customer Management
8.7
49
9.4
6
8.6
49
9.3
7
8.4
48
Feature Not Available
Product Sales
8.7
40
Not enough data
8.5
39
Not enough data
8.6
39
Not enough data
8.2
38
Not enough data
Administration
8.7
39
Not enough data
8.9
41
Not enough data
8.0
37
Not enough data
8.7
36
Not enough data
8.5
36
Not enough data
Supply Chain Operations
Not enough data
9.2
24
Not enough data
9.3
28
Not enough data
9.1
23
Customer Management
Not enough data
9.4
27
Not enough data
9.3
29
Not enough data
9.3
25
Analytics
Not enough data
9.4
32
Not enough data
9.5
34
Not enough data
9.2
31
Fleet Optimization
Not enough data
8.7
17
Not enough data
8.8
17
Not enough data
8.6
16
Not enough data
9.6
17
Visibility
Not enough data
9.3
18
Not enough data
8.6
17
Not enough data
9.1
15
Transportation
Not enough data
9.4
15
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
9.3
16
Integrations
Not enough data
9.5
13
Not enough data
9.7
12
Not enough data
9.2
12
Analytics
Not enough data
9.6
14
Not enough data
8.9
12
Not enough data
9.6
13
Labels
Not enough data
8.9
22
Not enough data
9.0
21
Not enough data
8.8
20
Order management
Not enough data
8.8
26
Not enough data
8.6
19
Not enough data
9.1
17
Not enough data
8.9
22
Carrier and rate management
Not enough data
9.2
15
Not enough data
8.6
16
Not enough data
9.0
12
Inventory management
Not enough data
8.9
12
Not enough data
9.2
13
Not enough data
9.0
12
Reports
Not enough data
8.8
29
Not enough data
Feature Not Available
Not enough data
8.9
22
Visibility
Not enough data
Feature Not Available
Not enough data
8.7
25
Not enough data
8.3
20
Not enough data
9.1
31
Not enough data
8.6
27
Not enough data
8.9
28
Not enough data
9.0
24
Delivery
Not enough data
9.0
25
Not enough data
8.7
22
Not enough data
8.8
24
Not enough data
9.0
20
Workflow Automation
Not enough data
9.1
23
Not enough data
8.9
23
Not enough data
9.0
18
Not enough data
8.5
20
Network Management
Not enough data
Feature Not Available
Not enough data
8.9
21
Performance
Not enough data
Feature Not Available
Not enough data
9.1
21
Not enough data
9.0
21
Platform
Not enough data
9.2
25
Not enough data
9.1
21
Not enough data
9.2
21
Dispatching
Not enough data
8.9
47
Not enough data
8.6
45
Not enough data
9.0
48
Customer portal
Not enough data
9.0
54
Not enough data
8.8
51
Not enough data
8.8
53
Not enough data
8.8
53
Not enough data
8.8
53
Driver tools
Not enough data
8.9
49
Not enough data
9.1
51
Not enough data
8.9
48
Not enough data
9.1
44
Reports
Not enough data
9.0
53
Not enough data
8.6
47
Not enough data
8.7
46
Categories
Categories
Shared Categories
ShipRocket and Shipsy are categorized as Freight Management
Unique Categories
ShipRocket is categorized as Drop Shipping
Shipsy is categorized as 3PL, Supply Chain Visibility, Multicarrier Parcel Management Solutions, Route Planning, Shipping, Transportation Management Systems (TMS), and Last Mile Delivery
Reviews
Reviewers' Company Size
ShipRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shipsy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.0%
Apparel & Fashion
11.7%
Logistics and Supply Chain
10.6%
Marketing and Advertising
9.6%
Information Technology and Services
6.4%
Other
45.7%
Logistics and Supply Chain
47.1%
Retail
11.6%
Food & Beverages
5.8%
International Trade and Development
3.9%
Transportation/Trucking/Railroad
3.2%
Other
28.4%
Most Helpful Reviews
ShipRocket
Most Helpful Favorable Review
Verified User in Retail
Customer service. All in one e-commerce l shipping service.helpful for startup.
Most Helpful Critical Review
Verified User in Retail
Verified User in Retail
I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners...
Shipsy
Most Helpful Favorable Review
Sanket S.
Verified User in Logistics and Supply Chain
I like that they work hard and smart to make sure that our products are successful.
Most Helpful Critical Review
Verified User in Logistics and Supply Chain
Dashboard UI can be better and easy to use and can have options to download bulk data based on different combinations. Same data is mentioned under multiple guides and reports have a lot of unnecessary files making them look like clutter. Should have more...
Verified User in Retail
Customer service. All in one e-commerce l shipping service.helpful for startup.
Sanket S.
Verified User in Logistics and Supply Chain
I like that they work hard and smart to make sure that our products are successful.
Verified User in Retail
Verified User in Retail
I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners...
Verified User in Logistics and Supply Chain
Dashboard UI can be better and easy to use and can have options to download bulk data based on different combinations. Same data is mentioned under multiple guides and reports have a lot of unnecessary files making them look like clutter. Should have more...
Alternatives
Discussions
Is Shiprocket a good company?
2 comments
FS
no Shiprocket is scammer company. he makes fool to all clients. Dont trust.Read more
ShipRocket has no more discussions with answers
we would like have interface between our ERP (SAP) and SPOT (for trading) with Shipsy - this needs to be discussed once we have received approval to subscribe to Shipsy.
1 comment
Official Response from Shipsy
Hi Qamar,
Yes, absolutely. Will be happy to connect and provide you with more details regarding the integration. Could you please drop in an email to...Read more
Shipsy is a logistics and supply chain management company that provides software solutions to optimize and automate shipping and delivery processes for businesses. They offer tools for managing freight, tracking shipments, and improving operational efficiency.
1 comment
JC
Shipsy helps you to track you Import and Export shipment being shipped in containers via Sea Route.Read more
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