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Compare ShipRocket and ShipStation 
At a Glance
Market Segments
Small-Business (80.9% of reviews)
Small-Business (90.9% of reviews)
Entry-Level Pricing
No pricing available
$9.99 Per Month
ShipRocket
Star Rating
(97)3.9 out of 5
Market Segments
Small-Business (80.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipRocketShipStation
Star Rating
(538)4.3 out of 5
Market Segments
Small-Business (90.9% of reviews)
Entry-Level Pricing
$9.99 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that ShipStation excels in label printing with a score of 9.1, making it a preferred choice for users who prioritize efficient shipping processes. In contrast, ShipRocket, while still effective, has a lower score in this area, indicating that users may find its label printing capabilities less robust.
- Users report that ShipStation's order tracking feature is highly rated at 9.0, providing real-time updates that enhance customer satisfaction. On the other hand, ShipRocket's order tracking, although decent at 8.9, may not offer the same level of detail or user experience, which could impact customer communication.
- Reviewers mention that ShipStation's ease of use is rated at 8.7, which is beneficial for small businesses looking for a straightforward shipping solution. ShipRocket, with a slightly lower ease of use score of 8.5, may present a steeper learning curve for new users, potentially affecting onboarding time.
- G2 users highlight ShipStation's strong carrier management capabilities, scoring 8.8, which allows for seamless integration with various shipping carriers. In comparison, ShipRocket's carrier management features, while functional, do not receive the same level of praise, suggesting that users may face limitations in carrier options.
- Users on G2 appreciate ShipStation's comprehensive reports and analytics, scoring 8.2, which help businesses make informed decisions based on shipping data. ShipRocket's reporting features, rated at 8.7, are noted for their effectiveness, but some users feel they lack the depth and customization options found in ShipStation.
- Reviewers mention that ShipStation's product search functionality is rated at 8.3, which aids in quickly locating items for shipping. ShipRocket, however, shines in this area with a score of 8.7, indicating that users find it easier to navigate and manage their product listings, which can enhance overall efficiency.
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Pricing
Entry-Level Pricing
ShipRocket
No pricing availableShipStation
STARTER
$9.99
Per Month
- 50 shipments per month
- All selling channels
- 1 user
Free Trial
ShipRocket
No trial information availableShipStation
Free Trial is available
Ratings
Meets Requirements
8.5
81
8.6
415
Ease of Use
8.5
82
8.6
420
Ease of Setup
8.4
24
8.4
207
Ease of Admin
9.0
20
8.6
204
Quality of Support
7.7
80
7.9
378
Has the product been a good partner in doing business?
8.0
20
8.5
201
Product Direction (% positive)
8.4
82
7.7
393
Features by Category
Carrier Management
8.8
50
Not enough data
8.4
50
Not enough data
8.4
50
Not enough data
Freight Modes
8.3
47
Not enough data
7.9
50
Not enough data
8.4
50
Not enough data
Customer Management
8.7
49
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
Product Sales
8.7
40
8.3
39
8.5
39
7.4
33
8.6
39
8.1
38
8.2
38
7.7
33
Administration
8.7
39
8.2
48
8.9
41
9.1
49
8.0
37
7.9
42
8.7
36
8.8
48
8.5
36
8.7
44
Labels
Not enough data
9.0
266
Not enough data
8.5
241
Not enough data
8.5
192
Order management
Not enough data
8.9
252
Not enough data
8.7
251
Not enough data
8.9
252
Not enough data
8.8
252
Carrier and rate management
Not enough data
8.5
238
Not enough data
8.0
207
Not enough data
8.5
222
Inventory management
Not enough data
7.1
167
Not enough data
7.3
170
Not enough data
7.4
160
Reports
Not enough data
8.5
224
Not enough data
7.6
182
Not enough data
8.3
205
Categories
Categories
Shared Categories
ShipRocket and ShipStation are categorized as Drop Shipping
Unique Categories
ShipRocket is categorized as Freight Management
ShipStation is categorized as Shipping
Reviews
Reviewers' Company Size
ShipRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.0%
Apparel & Fashion
11.7%
Logistics and Supply Chain
10.6%
Marketing and Advertising
9.6%
Information Technology and Services
6.4%
Other
45.7%
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.6%
Health, Wellness and Fitness
5.5%
Food & Beverages
4.2%
Other
51.2%
Most Helpful Reviews
ShipRocket
Most Helpful Favorable Review
Verified User in Retail
Customer service. All in one e-commerce l shipping service.helpful for startup.
Most Helpful Critical Review
Verified User in Retail
Verified User in Retail
I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners...
ShipStation
Most Helpful Favorable Review
Brandon R.
Verified User in Health, Wellness and Fitness
I've used shipstation for 3+ years and it has consistently gotten worse. I really don't like anything about it.
Most Helpful Critical Review
Jim M.
Verified User in Consumer Goods
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Verified User in Retail
Customer service. All in one e-commerce l shipping service.helpful for startup.
Brandon R.
Verified User in Health, Wellness and Fitness
I've used shipstation for 3+ years and it has consistently gotten worse. I really don't like anything about it.
Verified User in Retail
Verified User in Retail
I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners...
Jim M.
Verified User in Consumer Goods
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Alternatives
Discussions
Is Shiprocket a good company?
2 comments
FS
no Shiprocket is scammer company. he makes fool to all clients. Dont trust.Read more
ShipRocket has no more discussions with answers
Should I use ShipStation?
3 comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 comments
FE
It seems like you provided the word "Yes," which is already in English. If you have a text in an unknown language that you would like translated, please...Read more
What is ShipStation used for?
2 comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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