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Compare ServiceTitan and Workiz

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At a Glance
ServiceTitan
ServiceTitan
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (64.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
Workiz
Workiz
Star Rating
(207)4.6 out of 5
Market Segments
Small-Business (96.4% of reviews)
Information
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that ServiceTitan excels in its "Ease of Setup" with a score of 6.8, but users report that Workiz significantly outperforms in this area with a score of 8.9, making it a more user-friendly option for new users.
  • Users on G2 highlight that ServiceTitan's "Quality of Support" is rated at 7.7, while Workiz shines with a higher score of 8.7, indicating that users find Workiz's customer service more responsive and helpful.
  • G2 users report that ServiceTitan's "AI Text Summarization" feature is rated at 8.1, which is notably higher than Workiz's score of 7.4, suggesting that ServiceTitan provides a more effective tool for summarizing text data.
  • Users say that both products have similar scores for "Dispatch" at 8.8, but reviewers mention that Workiz offers a more intuitive interface, making it easier for users to manage their dispatching needs.
  • Reviewers mention that ServiceTitan's "Invoicing" feature is rated at 8.6, slightly lower than Workiz's 8.7, indicating that users find Workiz's invoicing capabilities to be more efficient and user-friendly.
  • Users report that while both products have strong "Client Notifications" features, ServiceTitan scores 8.5 and Workiz scores 8.8, suggesting that Workiz provides a more robust solution for keeping clients informed.
Featured Products
Pricing
Entry-Level Pricing
ServiceTitan
No pricing available
Workiz
Kickstart
$187.00
1 Members Per Month
Browse all 4 pricing plans
Free Trial
ServiceTitan
No trial information available
Workiz
Free Trial is available
Ratings
Meets Requirements
8.8
262
8.7
147
Ease of Use
8.5
266
8.8
150
Ease of Setup
6.8
194
8.7
114
Ease of Admin
8.0
177
9.0
99
Quality of Support
7.7
257
8.7
146
Has the product been a good partner in doing business?
8.7
178
9.0
101
Product Direction (% positive)
9.1
257
9.3
129
Features by Category
Field Service ManagementHide 18 FeaturesShow 18 Features
8.1
190
8.1
112
Generative AI
8.1
66
7.5
37
7.1
63
5.4
19
Before the Job
7.5
165
8.4
107
8.8
182
8.7
102
8.4
177
8.6
101
8.5
172
8.3
93
On the Job
8.5
178
8.2
97
7.7
180
8.2
103
7.3
162
7.4
67
8.5
183
8.6
101
8.1
152
8.1
90
After the Job
8.4
182
8.2
100
8.3
180
8.2
96
8.6
180
8.7
104
7.9
164
8.0
83
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceTitan
ServiceTitan
Workiz
Workiz
ServiceTitan and Workiz are categorized as Field Service Management
Unique Categories
ServiceTitan
ServiceTitan is categorized as Pest Control and HVAC
Workiz
Workiz has no unique categories
Reviews
Reviewers' Company Size
ServiceTitan
ServiceTitan
Small-Business(50 or fewer emp.)
64.2%
Mid-Market(51-1000 emp.)
33.5%
Enterprise(> 1000 emp.)
2.3%
Workiz
Workiz
Small-Business(50 or fewer emp.)
96.4%
Mid-Market(51-1000 emp.)
3.0%
Enterprise(> 1000 emp.)
0.5%
Reviewers' Industry
ServiceTitan
ServiceTitan
Construction
36.8%
Consumer Services
22.9%
Utilities
4.8%
Marketing and Advertising
4.2%
Accounting
3.5%
Other
27.7%
Workiz
Workiz
Construction
34.5%
Consumer Services
24.4%
Transportation/Trucking/Railroad
5.1%
Retail
4.1%
Facilities Services
4.1%
Other
27.9%
Most Helpful Reviews
ServiceTitan
ServiceTitan
Most Helpful Favorable Review
JO
Jordan O.
Verified User in Construction

Service titan has it all! We are able to dispatch, quote, track finances, and invoice with only one program.

Most Helpful Critical Review
Spencer K.
SK
Spencer K.
Verified User in Marketing and Advertising

The reason I even decided to write this review (I never write reviews) is because we had subscribed to the Service Titan software and had a pretty good time using it. It seemed to really help us. We got on board with them about a year after they started up....

Workiz
Workiz
Most Helpful Favorable Review
AG
Avihai G.
Verified User in Construction

What I liked the most was the simplicity of the program. Our technicians love the app, it saves us a lot of time that we can use at work

Most Helpful Critical Review
Brian R.
BR
Brian R.
Verified User in Consumer Services

Workiz migration team was horrendous to communicate and work with. It's a shame that such a powerful platform has such a disengaged migration team. It truly feels like you're in service of them, not the other way around. They promised us to have our...

Alternatives
ServiceTitan
ServiceTitan Alternatives
Jobber
Jobber
Add Jobber
Simpro
Simpro
Add Simpro
FieldPulse
FieldPulse
Add FieldPulse
Housecall Pro
Housecall Pro
Add Housecall Pro
Workiz
Workiz Alternatives
Jobber
Jobber
Add Jobber
FieldPulse
FieldPulse
Add FieldPulse
Housecall Pro
Housecall Pro
Add Housecall Pro
Service Fusion
Service Fusion
Add Service Fusion
Discussions
ServiceTitan
ServiceTitan Discussions
Is it easy to migrate to ServiceTitan?
4 comments
Tricia B.
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 comment
Mai B.
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Workiz
Workiz Discussions
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 comment
Topaz E.
TE
Hey, Raymond! We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How can I
1 comment
Aviv C.
AC
Yes you canRead more
How much is Workiz software?
1 comment
Katherine C.
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more