This tool is great for handling user security and rights, access provisioning, along with things like firecall IDs, etc.
The software has limited configurable options, and is best used off the shelf.
ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain.
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
This tool is great for handling user security and rights, access provisioning, along with things like firecall IDs, etc.
ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain.
The software has limited configurable options, and is best used off the shelf.
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.