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- Salesforce Loyalty Management
- Talon.One
- Salesforce Loyalty Management-vs-Talon.One
Compare Salesforce Loyalty Management and Talon.One 
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
$20,000.00 Per Month
No pricing available
Salesforce Loyalty Management
Star Rating
(27)4.5 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Entry-Level Pricing
$20,000.00 Per Month
Browse all 3 pricing plansTalon.One
Star Rating
(55)4.5 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Talon.OneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Talon.One excels in its Quality of Support with a score of 9.5, indicating that users feel well-supported and valued, while Salesforce Loyalty Management received a lower score of 8.8, suggesting room for improvement in customer service.
- Users report that Talon.One's Personalization features are highly rated at 9.5, allowing for tailored customer experiences, whereas Salesforce Loyalty Management, while still strong at 9.6, does not quite match the same level of user satisfaction in this area.
- Reviewers mention that Salesforce Loyalty Management shines in Customer Relationship Management (CRM) with a score of 9.8, making it a better choice for businesses that prioritize CRM integration, compared to Talon.One's score of 8.3.
- G2 users highlight that Talon.One's Loyalty Engine is rated at 8.7, which is lower than Salesforce Loyalty Management's 9.3, indicating that Salesforce may offer more robust loyalty program capabilities.
- Users on G2 appreciate Talon.One's Ease of Use with a score of 8.7, which is comparable to Salesforce's 8.8, suggesting that both platforms are user-friendly, but Talon.One may have a slight edge in overall usability.
- Reviewers mention that Talon.One's Product Direction is rated a perfect 10.0, indicating strong confidence in its future development, while Salesforce Loyalty Management's score of 6.7 suggests some uncertainty among users regarding its roadmap.
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Pricing
Entry-Level Pricing
Salesforce Loyalty Management
Starter
$20,000.00
Per Month
Design, configure, and launch loyalty programs quickly.
- Member Administration
- Rewards Management
- Benefits Management - Static
Talon.One
No pricing availableFree Trial
Salesforce Loyalty Management
No trial information availableTalon.One
Free Trial is available
Ratings
Meets Requirements
8.9
12
8.9
44
Ease of Use
8.9
21
8.6
44
Ease of Setup
9.0
14
8.7
23
Ease of Admin
Not enough data
8.8
18
Quality of Support
8.8
12
9.5
44
Has the product been a good partner in doing business?
Not enough data
9.7
18
Product Direction (% positive)
6.8
11
9.4
40
Features by Category
Loyalty Experience
9.3
9
8.9
19
9.2
8
8.8
20
9.3
7
8.0
16
9.6
9
8.9
17
8.3
7
7.9
14
9.0
7
7.6
16
Loyalty Platform
9.2
10
7.5
16
9.8
10
7.5
17
9.3
9
8.0
17
8.5
8
8.7
18
9.3
7
8.8
20
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Loyalty Management and Talon.One are categorized as Loyalty Management
Unique Categories
Salesforce Loyalty Management has no unique categories
Talon.One is categorized as Customer Advocacy
Reviews
Reviewers' Company Size
Salesforce Loyalty Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talon.One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.8%
Financial Services
12.5%
Retail
8.3%
Telecommunications
4.2%
Oil & Energy
4.2%
Other
50.0%
Retail
16.7%
Consumer Goods
13.0%
Food & Beverages
7.4%
Consumer Services
7.4%
Marketing and Advertising
5.6%
Other
50.0%
Most Helpful Reviews
Salesforce Loyalty Management
Most Helpful Favorable Review
Verified User in Computer Networking
It seems really great for customer retention to be able to offer custom loyalty programs through Salesforce
Most Helpful Critical Review
Verified User in Construction
That I find it harder to drive business with it in my specific industry. I don't have a rewards type selling platform.
Talon.One
Most Helpful Favorable Review
Verified User in Retail
Talon.One Customer Success team has been wonderful to work with. They have deep expertise in their product, take their time to understand our unique use cases and typically provide multiple solution options for us to choose from. Back-end integration via...
Most Helpful Critical Review
Verified User in Financial Services
The monitoring tools in dashboard is not covering everything especially the relations for referred users and referrer.
Verified User in Computer Networking
It seems really great for customer retention to be able to offer custom loyalty programs through Salesforce
Verified User in Retail
Talon.One Customer Success team has been wonderful to work with. They have deep expertise in their product, take their time to understand our unique use cases and typically provide multiple solution options for us to choose from. Back-end integration via...
Verified User in Construction
That I find it harder to drive business with it in my specific industry. I don't have a rewards type selling platform.
Verified User in Financial Services
The monitoring tools in dashboard is not covering everything especially the relations for referred users and referrer.
Discussions
Salesforce Loyalty Management has no discussions with answers
What is promotion engine?
1 comment
AS
A promo engine is a software used to set up promotions for a company, for example, like coupon codes that can be used to receive product discounts on a...Read more
Talon.One has no more discussions with answers
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