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- Veeva CRM Suite
- Salesforce-vs-Veeva CRM Suite
Compare Salesforce Health Cloud and Veeva CRM 
At a Glance
Market Segments
Enterprise (46.9% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Salesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health CloudVeeva CRM
Star Rating
(27)3.9 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Veeva CRMFeatured Products
Sponsored
DoctorConnect.net
(11)
Pharma and Biotech
Visit Website
Sponsored
rater8
(108)
Pharma and Biotech
Visit Website
Sponsored
Eldermark
(3)
Pharma and Biotech
Visit Website
Salesforce Health Cloud vs Veeva CRM
When assessing the two solutions, reviewers found Veeva CRM easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with Salesforce Health Cloud overall.
- Salesforce Health Cloud and Veeva CRM both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Health Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Health Cloud over Veeva CRM.
Pricing
Entry-Level Pricing
Salesforce Health Cloud
No pricing availableVeeva CRM
No pricing availableFree Trial
Salesforce Health Cloud
No trial information availableVeeva CRM
No trial information availableRatings
Meets Requirements
7.9
21
7.9
19
Ease of Use
7.7
22
8.3
20
Ease of Setup
6.9
7
7.6
9
Ease of Admin
7.4
7
7.4
7
Quality of Support
7.8
20
7.7
18
Has the product been a good partner in doing business?
8.8
8
8.1
7
Product Direction (% positive)
7.9
22
6.1
18
Features by Category
Sales
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Activity Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Health Cloud and Veeva CRM share no categories
Unique Categories
Salesforce Health Cloud is categorized as Patient Engagement, Patient Relationship Management (PRM), and Interactive Patient Care Systems (IPC)
Veeva CRM is categorized as Pharma and Biotech
Reviews
Reviewers' Company Size
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Veeva CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Pharmaceuticals
45.8%
Biotechnology
12.5%
Information Technology and Services
8.3%
Hospital & Health Care
8.3%
Sports
4.2%
Other
20.8%
Most Helpful Reviews
Salesforce Health Cloud
Most Helpful Favorable Review
Verified User in Hospital & Health Care
Everything in centralized and you don't have to go looking all over to get what you're looking for. Better experience for the patient
Most Helpful Critical Review
Verified User in Hospital & Health Care
That it is cloud based; if your internet services are intermittent, then so is your access to the service.
Veeva CRM
Most Helpful Favorable Review
Verified User in Biotechnology
Layout is user friendly and quick to navigate inside the app.
Most Helpful Critical Review
Tarun K.
Verified User in Pharmaceuticals
restrictions on customization as limiting
Verified User in Hospital & Health Care
Everything in centralized and you don't have to go looking all over to get what you're looking for. Better experience for the patient
Verified User in Biotechnology
Layout is user friendly and quick to navigate inside the app.
Verified User in Hospital & Health Care
That it is cloud based; if your internet services are intermittent, then so is your access to the service.
Tarun K.
Verified User in Pharmaceuticals
restrictions on customization as limiting
Discussions
Salesforce Health Cloud has no discussions with answers
Who uses Veeva CRM?
1 comment
M
Veeva CRM should be used by all corporate customers who want to establish healthy interactions with customers and combine past and future experiences to...Read more
Veeva CRM has no more discussions with answers
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