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- Qtrac Virtual Queuing and Appointment Scheduling Platform
- Qminder-vs-Qtrac Virtual Queuing and Appointment Scheduling Platform
Compare Qminder and Qtrac Virtual Queuing and Appointment Scheduling Platform 
At a Glance
Market Segments
Small-Business (52.5% of reviews)
Mid-Market (58.1% of reviews)
Entry-Level Pricing
$389.00 10 Seats Per Month
Starting at $531.00 1 Location Per Month
Qminder
Star Rating
(236)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Entry-Level Pricing
$389.00 10 Seats Per Month
Browse all 4 pricing plansQtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qminder excels in its visitor check-in process, scoring 9.0, which reviewers mention makes the onboarding of guests seamless and efficient. In contrast, Qtrac Virtual Queuing and Appointment Scheduling Platform does not have a specific score for this feature, indicating a potential gap in user experience.
- Reviewers mention that Qminder's SMS updates feature, rated at 8.0, is effective for keeping customers informed about their queue status. However, users on G2 highlight that Qtrac's SMS updates score higher at 8.6, suggesting a more robust communication system for appointment reminders and updates.
- G2 users note that Qminder's analytics capabilities are impressive, with a score of 9.1, allowing businesses to gain valuable insights into visitor behavior. Conversely, Qtrac's analytics score is slightly lower at 8.8, which may limit the depth of data analysis available to users.
- Users say that Qminder's ease of use is a standout feature, scoring 9.2, which many reviewers appreciate for its intuitive interface. In comparison, Qtrac's ease of use is rated at 8.9, indicating that while it is user-friendly, it may not be as straightforward as Qminder.
- Reviewers mention that Qminder's quality of support is rated at 9.1, with many users praising the responsiveness and helpfulness of the support team. On the other hand, Qtrac shines in this area with a higher score of 9.6, suggesting that users may receive even better assistance when issues arise.
- Users report that Qminder offers a strong visitor database feature, which is crucial for managing customer information effectively. However, Qtrac's lack of a specific score for this feature may indicate a less comprehensive approach to visitor management, which could be a deciding factor for businesses focused on data collection.
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Qminder
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Visitor Management
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Pricing
Entry-Level Pricing
Qminder
Starter
$389.00
10 Seats Per Month
Everything you need to provide great waiting experiences.
- 10 users
- Unlimited Locations
- Unlimited Visitors
Qtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Free Trial
Qminder
Free Trial is available
Qtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableRatings
Meets Requirements
9.0
212
8.9
29
Ease of Use
9.3
216
8.9
29
Ease of Setup
9.0
93
8.8
22
Ease of Admin
9.2
64
8.9
22
Quality of Support
9.1
189
9.6
28
Has the product been a good partner in doing business?
9.3
63
9.8
21
Product Direction (% positive)
9.3
213
9.6
28
Features by Category
Platform Basics
9.1
146
Not enough data
Feature Not Available
Not enough data
9.4
17
Not enough data
9.0
17
Not enough data
8.5
16
Not enough data
7.6
16
Not enough data
9.0
16
Not enough data
Platform Data
8.7
139
Not enough data
9.1
140
Not enough data
9.1
145
Not enough data
9.0
143
Not enough data
Platform Interoperability
8.7
141
Not enough data
8.9
130
Not enough data
Platform Additional Functionality
8.9
129
Not enough data
Additional Functionality - Visitor Management
9.1
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
8.8
15
Not enough data
Agentic AI - Visitor Management
Not enough data
Not enough data
Customer Support
8.1
123
8.6
24
7.7
113
7.6
19
8.3
120
7.5
19
Reporting and Analytics
8.8
137
8.8
24
8.5
127
8.2
21
8.9
137
8.3
22
8.6
129
8.2
23
Hardware
8.3
121
Feature Not Available
8.3
122
7.8
19
8.5
123
8.6
19
Generative AI
7.1
66
7.8
10
7.0
66
8.0
10
6.9
66
6.7
9
Categories
Categories
Shared Categories
Qminder and Qtrac Virtual Queuing and Appointment Scheduling Platform are categorized as Queue Management
Unique Categories
Qminder is categorized as Visitor Management
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Reviews
Reviewers' Company Size
Qminder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
12.7%
Hospital & Health Care
8.9%
Consumer Services
8.5%
Government Administration
6.8%
Education Management
6.4%
Other
56.8%
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Most Helpful Reviews
Qminder
Most Helpful Favorable Review
Lizzy N.
Verified User in Accounting
I’m surprised this isn’t as well known as the other softwares. It works great.
Most Helpful Critical Review
Nilesh K.
Verified User in E-Learning
As per my experience there is nothing to dislike.
Qtrac Virtual Queuing and Appointment Scheduling Platform
Most Helpful Favorable Review
Andrea D.
Verified User in Veterinary
This has been a game changer for our hospital. Easy to use, helpful for clients. Qtrac team is amazing to work with.
Most Helpful Critical Review
Verified User in Government Administration
Reports are difficult. Appointments are challenging to manage. Dates aren't included to help manage in the appt. queue for any appts. not checked in. Allow for user-specific defaults.
Lizzy N.
Verified User in Accounting
I’m surprised this isn’t as well known as the other softwares. It works great.
Andrea D.
Verified User in Veterinary
This has been a game changer for our hospital. Easy to use, helpful for clients. Qtrac team is amazing to work with.
Nilesh K.
Verified User in E-Learning
As per my experience there is nothing to dislike.
Verified User in Government Administration
Reports are difficult. Appointments are challenging to manage. Dates aren't included to help manage in the appt. queue for any appts. not checked in. Allow for user-specific defaults.
Discussions
Qminder has no discussions with answers
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
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