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Compare Planday and When I Work 
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (59.7% of reviews)
Entry-Level Pricing
£1.99 1 User Per Month
$3.00 1 user Per Month
Planday
Star Rating
(88)4.5 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Entry-Level Pricing
£1.99 1 User Per Month
Browse all 4 pricing plansWhen I Work
Star Rating
(319)4.4 out of 5
Market Segments
Small-Business (59.7% of reviews)
Entry-Level Pricing
$3.00 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planday excels in its dashboard functionality, scoring 9.5 compared to When I Work's 9.0. Reviewers mention that the intuitive layout allows for quick access to key metrics, making it easier to manage schedules and track performance.
- Reviewers mention that When I Work shines in time tracking, with a score of 9.1 for ease of completing timesheets, while Planday scores 8.5. Users appreciate the straightforward process for logging hours, which they find less cumbersome than other platforms.
- G2 users highlight Planday's superior reporting capabilities, scoring 8.9 against When I Work's 7.7. Reviewers say that the detailed reports help in making informed decisions about workforce management and operational efficiency.
- Users on G2 report that When I Work offers better client invoicing features, with an impressive score of 8.2 compared to Planday's 5.8. Reviewers mention that the ease of invoice creation and electronic payments streamlines their billing processes significantly.
- Reviewers mention that Planday's employee information automation feature, scoring 7.9, is a standout, allowing for efficient management of employee data. In contrast, When I Work's similar feature scores lower, indicating a less automated experience.
- Users say that Planday's mobility features are robust, scoring 9.1, which allows for effective management on-the-go. In comparison, When I Work scores 8.8, with users noting that while it is functional, it lacks some of the advanced mobile capabilities found in Planday.
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Pricing
Entry-Level Pricing
Planday
Starter
£1.99
1 User Per Month
Scheduling and communication for small businesses.
- Easy-to-use Punch Clock
- Simple and efficient scheduling
- Working time rules
When I Work
Single Location or Schedule
$3.00
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Planday
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.9
68
8.7
271
Ease of Use
9.0
69
8.7
274
Ease of Setup
8.4
55
8.7
140
Ease of Admin
8.7
55
8.7
140
Quality of Support
8.8
66
8.4
217
Has the product been a good partner in doing business?
9.0
54
8.6
133
Product Direction (% positive)
8.4
65
8.9
257
Features by Category
Automation
Not enough data
7.7
19
Logistics
Not enough data
7.5
19
Not enough data
7.4
19
Not enough data
7.5
19
Management
Not enough data
7.7
18
Not enough data
7.6
18
Not enough data
7.8
18
Not enough data
8.6
17
Not enough data
8.2
18
Not enough data
8.5
18
Not enough data
8.3
18
Monitoring
Not enough data
7.5
18
Not enough data
8.1
18
Not enough data
7.2
18
Platform Basics
8.8
23
7.9
52
9.3
25
9.0
64
9.3
26
8.8
64
Platform Content
8.8
23
8.4
53
8.7
17
8.0
37
8.3
15
Feature Not Available
Platform Additional Functionality
8.4
20
7.3
44
9.2
24
9.0
61
8.4
17
7.9
45
8.5
22
8.6
48
8.6
19
8.2
48
Time Tracking
8.5
29
8.9
85
Feature Not Available
8.6
74
Feature Not Available
9.0
59
Client Invoicing
Feature Not Available
8.1
37
Feature Not Available
8.3
36
Feature Not Available
7.7
39
Mobile Time Tracking
8.2
27
9.0
78
Administration
7.7
20
8.2
55
Feature Not Available
8.8
72
7.8
22
8.9
79
7.6
20
8.6
52
8.0
24
8.8
73
Platform
8.1
24
8.5
57
7.2
18
8.2
47
7.4
18
8.4
49
8.4
27
8.9
79
8.5
27
9.0
74
Feature Not Available
7.7
51
Platform
8.1
27
8.0
55
7.8
19
6.8
19
8.3
14
8.0
36
8.7
26
8.5
60
8.5
26
9.0
61
9.0
27
8.7
60
7.9
24
8.0
45
8.3
27
8.6
60
Workforce Management Platform Features
9.1
20
8.3
58
9.3
24
9.1
89
9.5
21
9.0
82
9.3
22
8.9
80
9.5
10
8.1
55
Feature Not Available
8.0
55
8.9
18
8.1
51
9.0
21
8.7
70
8.7
23
8.7
84
9.1
21
8.3
82
Categories
Categories
Shared Categories
Planday and When I Work are categorized as Workforce Management, Time Tracking, and Employee Scheduling
Reviews
Reviewers' Company Size
Planday
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
17.2%
Restaurants
12.6%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
5.7%
Sports
4.6%
Other
52.9%
Hospital & Health Care
10.2%
Retail
7.3%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
5.1%
Other
65.8%
Most Helpful Reviews
Planday
Most Helpful Favorable Review
Adrian H.
Verified User in Health, Wellness and Fitness
It actually does what you are promised it will do. This system has saved lots of man-hours by removing unnecessary tasks and improving access to schedules, etc. It has empowered my employees to take responsibility and best of all we've got an amazing...
Most Helpful Critical Review
Emmanuel A.
Verified User in Restaurants
I dislike the fact that messages are not easy to use
When I Work
Most Helpful Favorable Review
Amanda S.
Verified User in Luxury Goods & Jewelry
Being able to see my schedule on my phone is very helpful. I wish switching shifts was a little smoother of a process, but that might just be my companies integration of the system. It is very helpful to be able to see who is working with you at a certain...
Most Helpful Critical Review
Adam C.
Verified User in Non-Profit Organization Management
It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet.
Adrian H.
Verified User in Health, Wellness and Fitness
It actually does what you are promised it will do. This system has saved lots of man-hours by removing unnecessary tasks and improving access to schedules, etc. It has empowered my employees to take responsibility and best of all we've got an amazing...
Amanda S.
Verified User in Luxury Goods & Jewelry
Being able to see my schedule on my phone is very helpful. I wish switching shifts was a little smoother of a process, but that might just be my companies integration of the system. It is very helpful to be able to see who is working with you at a certain...
Emmanuel A.
Verified User in Restaurants
I dislike the fact that messages are not easy to use
Adam C.
Verified User in Non-Profit Organization Management
It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet.
Alternatives
Discussions
Planday has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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