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- OneTrust Privacy Automation
- Salesforce Shield
- OneTrust Privacy Automation-vs-Salesforce Shield
Compare OneTrust Privacy Automation and Salesforce Shield 
At a Glance
Market Segments
Enterprise (48.9% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OneTrust Privacy Automation
Star Rating
(148)4.3 out of 5
Market Segments
Enterprise (48.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OneTrust Privacy AutomationSalesforce Shield
Star Rating
(82)4.5 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce ShieldSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Shield excels in Data Modelling with a score of 9.8, highlighting its robust capabilities in managing complex data structures, while OneTrust Privacy Automation scores 8.9 in this area, indicating a solid but less comprehensive offering.
- Reviewers mention that Salesforce Shield's Backup feature is highly rated at 9.7, providing users with peace of mind regarding data recovery, whereas OneTrust's backup capabilities, while functional, do not receive the same level of acclaim, scoring lower at 8.3.
- G2 users note that Salesforce Shield's Workflow Management is particularly strong, scoring 9.7, which allows for seamless automation of processes, while OneTrust's score of 9.1 suggests it is effective but may lack some advanced features that users of Salesforce Shield appreciate.
- Users on G2 highlight that Salesforce Shield offers superior Dashboards and Visualizations with a score of 9.5, making data insights more accessible, compared to OneTrust's score of 7.9, which indicates a need for improvement in this area.
- Reviewers mention that Salesforce Shield's Quality of Support is rated at 8.8, with many users praising the responsiveness and helpfulness of the support team, while OneTrust's support, rated at 8.6, is seen as good but not as consistently praised.
- Users report that Salesforce Shield's Compliance Management features are robust, scoring 9.2, which is crucial for organizations needing to adhere to regulations, while OneTrust's score of 8.5 suggests it offers essential compliance tools but may not be as comprehensive.
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Pricing
Entry-Level Pricing
OneTrust Privacy Automation
No pricing availableSalesforce Shield
No pricing availableFree Trial
OneTrust Privacy Automation
Free Trial is available
Salesforce Shield
No trial information availableRatings
Meets Requirements
8.8
108
9.0
71
Ease of Use
8.2
111
8.7
72
Ease of Setup
7.8
81
8.9
38
Ease of Admin
8.5
80
8.9
34
Quality of Support
8.6
108
8.8
69
Has the product been a good partner in doing business?
8.8
78
9.3
33
Product Direction (% positive)
8.8
106
9.2
70
Features by Category
Data Masking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
9
9.8
10
8.8
10
9.5
10
9.1
9
9.7
10
7.9
11
9.5
10
Management
8.7
10
9.2
8
8.8
10
9.3
7
9.0
10
9.6
9
8.8
10
9.8
9
8.5
10
9.1
9
Compliance
8.8
10
9.8
9
8.0
10
9.3
10
8.9
9
9.4
9
8.7
10
9.3
9
Security
9.3
10
9.5
10
8.3
11
9.0
10
8.5
10
9.2
10
Data Quality
8.7
9
9.4
9
8.9
9
9.4
9
9.0
8
9.4
9
Maintainence
9.0
10
9.7
10
8.5
10
9.7
10
Generative AI
8.6
7
9.7
6
8.3
7
9.7
6
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
40
Not enough data
8.9
30
Not enough data
8.8
46
Not enough data
8.9
43
Not enough data
8.7
42
Not enough data
8.3
32
Not enough data
8.2
35
Not enough data
8.4
30
Not enough data
8.5
35
Not enough data
8.4
32
Not enough data
8.8
39
Not enough data
8.7
33
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
35
Not enough data
8.8
35
Not enough data
9.0
37
Not enough data
8.7
34
Not enough data
8.0
35
Not enough data
Functionality
8.9
14
9.0
25
8.2
14
9.0
25
7.9
12
9.1
25
8.7
14
8.8
25
8.6
13
8.8
23
9.1
9
8.6
23
8.8
8
8.7
21
7.9
12
8.9
25
9.0
10
9.1
23
Functionality
8.8
29
Not enough data
8.7
21
Not enough data
8.9
28
Not enough data
7.8
33
Not enough data
8.3
29
Not enough data
API Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.0
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
18
Not enough data
8.7
21
Not enough data
9.0
24
Not enough data
8.6
27
Not enough data
Risk assessment
8.4
26
Not enough data
8.1
18
Not enough data
8.8
25
Not enough data
Not enough data
Not enough data
Generative AI - Vendor Security and Privacy Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
30
Not enough data
8.8
22
Not enough data
9.0
21
Not enough data
8.9
17
Not enough data
Categories
Categories
Shared Categories
OneTrust Privacy Automation and Salesforce Shield are categorized as Data Subject Access Request (DSAR), Consent Management Platform (CMP), and Data Governance
Unique Categories
OneTrust Privacy Automation is categorized as Data Privacy Management, Privacy Impact Assessment (PIA), Privacy Policy Generator, Sensitive Data Discovery, Cookie Tracking, and Vendor Security and Privacy Assessment
Salesforce Shield is categorized as Insider Threat Management (ITM), API Security, Data De-Identification, Encryption Key Management, Data-Centric Security, Data Masking, Privileged Access Management (PAM), and Encryption
Reviews
Reviewers' Company Size
OneTrust Privacy Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Shield
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Financial Services
7.3%
Computer Software
5.1%
Banking
5.1%
Marketing and Advertising
4.4%
Other
62.0%
Information Technology and Services
16.0%
Computer Software
9.9%
Apparel & Fashion
9.9%
Financial Services
7.4%
E-Learning
6.2%
Other
50.6%
Most Helpful Reviews
OneTrust Privacy Automation
Most Helpful Favorable Review
Verified User in Furniture
The speed to value and the ability to expand the capability to cover additional use cases and changing compliance zones is really good. Connecting it to production systems is also useful. We have been able to consolidate the DPIA workflow for multiple...
Most Helpful Critical Review
Verified User in Education Management
There are some naming conventions that are confusing to me.
Salesforce Shield
Most Helpful Favorable Review
Vaishali A.
Verified User in Information Technology and Services
Importing leads and contacts is simple using this interface. Organize the information on the screen. From mobile to web, all users have access to the leads and contacts in the marketing and sales pipeline.
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
I think that the constant updates in interface view can be problematic.
Verified User in Furniture
The speed to value and the ability to expand the capability to cover additional use cases and changing compliance zones is really good. Connecting it to production systems is also useful. We have been able to consolidate the DPIA workflow for multiple...
Vaishali A.
Verified User in Information Technology and Services
Importing leads and contacts is simple using this interface. Organize the information on the screen. From mobile to web, all users have access to the leads and contacts in the marketing and sales pipeline.
Verified User in Education Management
There are some naming conventions that are confusing to me.
Verified User in Business Supplies and Equipment
I think that the constant updates in interface view can be problematic.
Discussions
OneTrust Privacy Automation has no discussions with answers
Can Salesforce encrypt sensitive data like, PII and PHI data?
1 comment
Official Response from Salesforce Shield
As companies move more sensitive data to the cloud, they may want additional mechanisms to protect that data. All customer data is encrypted in transit via...Read more
Do I need to be a big business to buy Salesforce?
1 comment
Official Response from Salesforce Shield
No. There’s no infrastructure or software to buy, set up, or manage. Any company of any size with virtually any budget can choose the package with the tools...Read more
How secure is Salesforce?
1 comment
Official Response from Salesforce Shield
App Cloud is built on a multitenant infrastructure, which means that your apps are run on a shared data center, lowering costs and reducing the need to...Read more
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