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Compare NetSupport Manager and RealVNC 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (55.3% of reviews)
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Starting at $3.69 1 Managed Device Per Month
NetSupport Manager
Star Rating
(17)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Learn more about NetSupport ManagerRealVNC
Star Rating
(437)4.7 out of 5
Market Segments
Small-Business (55.3% of reviews)
Entry-Level Pricing
Starting at $3.69 1 Managed Device Per Month
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RealVNC excels in "Unattended Remote Access" with a score of 8.9, making it a preferred choice for those needing reliable access to devices without supervision. In contrast, NetSupport Manager also offers unattended access but does not highlight this feature as strongly in user reviews.
- Reviewers mention that RealVNC's "Session Recording" feature, scoring 6.8, is less robust compared to NetSupport Manager, which has a higher emphasis on session management and recording, scoring 7.7. This makes NetSupport Manager a better option for users who prioritize detailed session documentation.
- G2 users highlight that RealVNC's "File Sharing" feature, with a score of 8.5, is user-friendly, but NetSupport Manager's file sharing capabilities are noted to be more comprehensive, with a score of 8.7, allowing for smoother collaboration during remote sessions.
- Users on G2 report that both products have similar ratings for "Ease of Use" at 9.4, indicating that both RealVNC and NetSupport Manager are intuitive and user-friendly, making them suitable for users with varying levels of technical expertise.
- Reviewers mention that RealVNC's "Multi-Monitor Support" scores 8.3, which is beneficial for users working with multiple screens. However, NetSupport Manager's overall performance in multi-session handling is rated higher, suggesting it may offer a more seamless experience for users managing several remote connections simultaneously.
- Users say that RealVNC's "Quality of Support" is rated at 9.1, which is commendable, but NetSupport Manager outshines with a score of 9.7, indicating that users may find more responsive and effective support when issues arise.
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Pricing
Entry-Level Pricing
NetSupport Manager
NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
- All features are included.
RealVNC
Essentials (per device)
Starting at $3.69
1 Managed Device Per Month
For individuals needing access to a handful of devices.
- Up to 3 managed devices
- 1 licensed user
- Unlimited concurrent connections (to managed devices)
Free Trial
NetSupport Manager
Free Trial is available
RealVNC
Free Trial is available
Ratings
Meets Requirements
9.6
13
9.3
370
Ease of Use
9.4
13
9.4
373
Ease of Setup
9.3
5
9.0
244
Ease of Admin
Not enough data
9.2
240
Quality of Support
9.7
11
9.1
281
Has the product been a good partner in doing business?
Not enough data
9.3
232
Product Direction (% positive)
8.2
13
8.7
368
Features by Category
Administration
Not enough data
9.3
16
Not enough data
8.5
16
Not enough data
6.8
11
Not enough data
8.9
17
Not enough data
8.7
13
Not enough data
8.3
17
Maintenance
Not enough data
8.9
16
Not enough data
8.8
14
Communication
Not enough data
8.3
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.6
16
Not enough data
7.9
14
Device Support
Not enough data
8.5
11
Not enough data
8.7
14
Not enough data
8.9
14
Performance
Not enough data
6.5
12
Administration
Not enough data
8.8
143
Not enough data
8.4
116
Not enough data
8.3
113
Not enough data
7.7
54
Not enough data
Feature Not Available
Not enough data
9.1
149
Not enough data
8.7
144
Platform
Not enough data
9.3
154
Not enough data
9.2
94
Not enough data
Feature Not Available
Not enough data
9.5
179
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
NetSupport Manager and RealVNC are categorized as Remote Desktop
Unique Categories
NetSupport Manager has no unique categories
RealVNC is categorized as Remote Support
Reviews
Reviewers' Company Size
NetSupport Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RealVNC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Consumer Goods
18.8%
Automotive
12.5%
Writing and Editing
6.3%
Textiles
6.3%
Other
25.0%
Information Technology and Services
12.3%
Computer Software
6.3%
Hospital & Health Care
3.4%
Accounting
2.9%
Mechanical or Industrial Engineering
2.7%
Other
72.5%
Most Helpful Reviews
NetSupport Manager
Most Helpful Favorable Review
Md Samiul A.
Verified User in Information Technology and Services
I frequently use NetSupport manager tools. It ease to implement and integration. It has shophisticated feature to work smartly. Its very easy to control and monitoring organizations employee. The customer service is also active.
Most Helpful Critical Review
RealVNC
Most Helpful Favorable Review
Richard S.
Verified User in Medical Devices
I really like RealVNC because it's lightweight and simple to use
Most Helpful Critical Review
Alex T.
Verified User in Oil & Energy
VNC Connect advertizes strong security, but what do they mean when they say that? They mean they have options for strong encryption and authorization but don't do that by default. If you'd like to use this securely then you should have an expert on hand...
Md Samiul A.
Verified User in Information Technology and Services
I frequently use NetSupport manager tools. It ease to implement and integration. It has shophisticated feature to work smartly. Its very easy to control and monitoring organizations employee. The customer service is also active.
Richard S.
Verified User in Medical Devices
I really like RealVNC because it's lightweight and simple to use
Alex T.
Verified User in Oil & Energy
VNC Connect advertizes strong security, but what do they mean when they say that? They mean they have options for strong encryption and authorization but don't do that by default. If you'd like to use this securely then you should have an expert on hand...
Alternatives
Discussions
What is NetSupport Manager used for?
1 comment
MA
The text refers to establishing a connection for remote control to a computer or smartphone.Read more
NetSupport Manager has no more discussions with answers
Is there an easy way to transfer files between server and viewer computers. currently i use email.
3 comments
PS
This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t...Read more
How can I automatically start VNC Server on a Mac to enable remote login after restart?
3 comments
JR
This has been driving me crazy since around when you posted this question originally. In case you never figured it out, or others find this post (it was the...Read more
Is either an iPhone or Android OS version available? Can I show clients my screen?
2 comments
JM
There is a VNC client available on iPhone and Android. Although it works only one direction. You can control a computer running VNC Server, but you cannot...Read more
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