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Compare Microsoft Outlook and Zoho Mail 
At a Glance
Market Segments
Enterprise (39.0% of reviews)
Small-Business (73.4% of reviews)
Entry-Level Pricing
No pricing available
0
Microsoft Outlook
Star Rating
(3,040)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookZoho Mail
Star Rating
(705)4.4 out of 5
Market Segments
Small-Business (73.4% of reviews)
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Outlook excels in its Unified Inbox feature, allowing for seamless management of multiple email accounts, while Zoho Mail's Multi-Calendar View is praised for its intuitive design and ease of use.
- Reviewers mention that Outlook's Task Creation capabilities, including Drag & Drop functionality, enhance productivity, whereas Zoho Mail's AI Text Generation feature is noted for its advanced capabilities, making it a favorite among users looking for smart assistance.
- G2 users highlight that Outlook's Quality of Support is rated at 8.6, which is slightly higher than Zoho Mail's 8.3, indicating that users may find more reliable assistance with Outlook when issues arise.
- Users on G2 report that Zoho Mail's Customizable Viewing options in the calendar are superior, allowing for a more personalized experience compared to Outlook's offerings.
- Reviewers say that Outlook's Offline Access feature is robust, enabling users to work without an internet connection, while Zoho Mail's Search Bar functionality is frequently mentioned as being exceptionally fast and efficient.
- Users report that Zoho Mail's Integration capabilities, particularly with third-party applications, are highly rated, making it easier to sync multiple calendars and import events compared to Outlook's more limited integration options.
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Pricing
Entry-Level Pricing
Microsoft Outlook
No pricing availableZoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Microsoft Outlook
No trial information availableZoho Mail
Free Trial is available
Ratings
Meets Requirements
9.2
2,338
8.9
593
Ease of Use
9.0
2,394
9.0
593
Ease of Setup
9.0
586
8.5
232
Ease of Admin
8.6
286
8.7
202
Quality of Support
8.6
1,897
8.3
523
Has the product been a good partner in doing business?
8.8
267
8.7
193
Product Direction (% positive)
8.5
2,270
8.5
575
Features by Category
Browser
Not enough data
9.9
13
Not enough data
9.5
13
Not enough data
9.6
12
User Tools
Not enough data
9.0
12
Not enough data
9.6
12
Not enough data
9.7
12
Editing Tools
Not enough data
9.3
12
Not enough data
9.5
11
Workspace Options
Not enough data
9.2
12
Not enough data
9.2
11
Inbox Tools
9.1
937
Not enough data
8.9
1000
Not enough data
9.3
1005
Not enough data
9.2
1014
Not enough data
Coordination Tools
9.3
1011
Not enough data
8.9
994
Not enough data
8.8
946
Not enough data
Software Options
9.2
1005
Not enough data
8.7
952
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
9.3
39
Not enough data
8.8
39
Not enough data
8.8
36
Not enough data
9.1
36
Task Management
Not enough data
9.3
39
Not enough data
9.5
40
Not enough data
8.9
37
Not enough data
9.2
38
Generative AI
Not enough data
9.3
12
Not enough data
9.6
12
Calendar View
9.0
1029
9.0
57
8.9
1035
9.1
58
Shared Calendar
9.0
1032
9.2
57
8.9
988
9.3
54
Accessibility
8.8
890
8.9
53
8.6
903
9.0
53
Integration
8.8
952
9.2
53
8.8
959
9.3
49
8.9
982
9.3
52
Notifications
9.0
987
9.2
52
8.5
803
9.0
49
Generative AI
7.6
268
8.4
24
7.7
269
8.7
24
7.6
268
8.4
24
Agentic AI - Calendar
Not enough data
Not enough data
Generative AI
7.9
325
9.0
40
7.9
324
9.0
40
7.7
322
8.7
40
8.7
5
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Categories
Categories
Unique Categories
Microsoft Outlook is categorized as Email Client
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.8%
Financial Services
3.6%
Marketing and Advertising
3.6%
Other
67.4%
Information Technology and Services
13.9%
Marketing and Advertising
8.4%
Computer Software
8.4%
Telecommunications
3.0%
Financial Services
2.7%
Other
63.7%
Most Helpful Reviews
Microsoft Outlook
Most Helpful Favorable Review
Verified User in Computer Software
Have know this tool for a very long time and used to its UI and behavior. Gets the job done.
Most Helpful Critical Review
Raviraj R.
Verified User in Information Technology and Services
Archiving the mails. This is still not straight forward method. Setting the archiving of mails and setting rules for mail is still a pain staking tasks. It does'nt allow me to send .exe or executable files as an attachment, i still not able to figure out...
Zoho Mail
Most Helpful Favorable Review
Abhinav B.
Verified User in Information Technology and Services
Zoho email services are one of the best I have ever seen. It provides low-cost but reliable, secure, and moderate setup email services for all your professional needs.
Most Helpful Critical Review
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Verified User in Computer Software
Have know this tool for a very long time and used to its UI and behavior. Gets the job done.
Abhinav B.
Verified User in Information Technology and Services
Zoho email services are one of the best I have ever seen. It provides low-cost but reliable, secure, and moderate setup email services for all your professional needs.
Raviraj R.
Verified User in Information Technology and Services
Archiving the mails. This is still not straight forward method. Setting the archiving of mails and setting rules for mail is still a pain staking tasks. It does'nt allow me to send .exe or executable files as an attachment, i still not able to figure out...
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Alternatives
Discussions
What business advantages does Outlook give over Gmail?
5 comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
3 comments
SM
I like that you can pin conversations to the top of the email.Read more
Does this integrate well with other Zoho products?
7 comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
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