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Compare Mattermost and Zulip

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At a Glance
Mattermost
Mattermost
Star Rating
(339)4.3 out of 5
Market Segments
Mid-Market (36.4% of reviews)
Information
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
Zulip
Zulip
Star Rating
(94)4.6 out of 5
Market Segments
Small-Business (69.2% of reviews)
Information
Entry-Level Pricing
Free
Browse all 7 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mattermost excels in its web application experience, scoring 9.0 compared to Zulip's 9.2, indicating a slightly better user interface and functionality for web-based communication.
  • Reviewers mention that Zulip's quality of support is notably higher, with a score of 9.3 versus Mattermost's 8.3, suggesting that users find Zulip's customer service more responsive and helpful.
  • G2 users highlight that Mattermost offers superior audio conferencing capabilities, scoring 8.0 compared to Zulip's 6.5, making it a better choice for teams that rely heavily on voice communication.
  • Users on G2 report that Zulip's ease of setup is a strong point, with a score of 9.0, while Mattermost trails with 8.1, indicating that new users may find Zulip easier to implement.
  • Reviewers say that Mattermost shines in custom workflows, scoring 9.4, which allows teams to tailor their processes effectively, while Zulip's offerings in this area are less robust.
  • Users report that Zulip's notifications feature is more effective, scoring 8.9 compared to Mattermost's 8.7, suggesting that Zulip provides a more reliable way to keep users informed about important updates.
Featured Products
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Browse all 3 pricing plans
Zulip
Zulip Coud Free
Free
Browse all 7 pricing plans
Free Trial
Mattermost
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
8.7
279
9.3
86
Ease of Use
8.8
283
8.4
87
Ease of Setup
8.1
73
9.1
61
Ease of Admin
8.3
65
9.1
39
Quality of Support
8.3
212
9.2
68
Has the product been a good partner in doing business?
9.0
54
9.5
34
Product Direction (% positive)
8.4
273
8.6
85
Features by Category
Business Instant MessagingHide 15 FeaturesShow 15 Features
8.4
202
6.2
89
Business Instant Messaging
8.7
180
8.6
79
8.7
187
8.9
79
8.0
175
8.4
79
Business Instant Messaging
8.0
106
6.5
67
8.2
99
6.2
67
Business Instant Messaging
8.1
162
7.7
77
9.0
175
9.1
76
8.4
150
7.7
66
Generative AI - Business Instant Messaging
Not enough data
3.5
40
AI - Business Instant Messaging
Not enough data
3.8
38
Not enough data
4.6
39
Not enough data
3.7
38
Not enough data
3.7
37
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
9.0
16
Not enough data
Setup
9.0
16
Not enough data
9.3
16
Not enough data
8.6
16
Not enough data
9.1
16
Not enough data
Management
8.8
15
Not enough data
9.0
15
Not enough data
8.9
16
Not enough data
Generative AI
9.2
8
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
16
Not enough data
Communication
9.0
16
Not enough data
9.0
16
Not enough data
9.3
15
Not enough data
Planning
9.6
15
Not enough data
9.7
15
Not enough data
9.0
15
Not enough data
9.3
15
Not enough data
9.1
15
Not enough data
Workflow Management
9.4
16
Not enough data
9.4
16
Not enough data
9.8
15
Not enough data
9.2
15
Not enough data
Categories
Categories
Shared Categories
Mattermost
Mattermost
Zulip
Zulip
Mattermost and Zulip are categorized as Business Instant Messaging
Unique Categories
Mattermost
Mattermost is categorized as Product Management and Workflow Management
Zulip
Zulip has no unique categories
Reviews
Reviewers' Company Size
Mattermost
Mattermost
Small-Business(50 or fewer emp.)
29.3%
Mid-Market(51-1000 emp.)
36.4%
Enterprise(> 1000 emp.)
34.3%
Zulip
Zulip
Small-Business(50 or fewer emp.)
69.2%
Mid-Market(51-1000 emp.)
25.3%
Enterprise(> 1000 emp.)
5.5%
Reviewers' Industry
Mattermost
Mattermost
Information Technology and Services
20.1%
Computer Software
13.0%
Financial Services
4.6%
Internet
4.0%
Computer & Network Security
4.0%
Other
54.3%
Zulip
Zulip
Research
26.4%
Computer Software
15.4%
Higher Education
8.8%
Non-Profit Organization Management
3.3%
Information Technology and Services
3.3%
Other
42.9%
Most Helpful Reviews
Mattermost
Mattermost
Most Helpful Favorable Review
Roward J. V.
RV
Roward J. V.
Verified User in Insurance

It brings the benefits of team communication to an entire enterprise simply, there are highs availabilities solutions. It adapts to changing the needs of users and regulations with enterprise-class compliance and an extremely large options. It deploys the...

Most Helpful Critical Review
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services

I'm using Slack in a different organization, and comparing these two, Mattermost lack "simple" features like keyboard shortcuts for changing windows.

Zulip
Zulip
Most Helpful Favorable Review
IB
Iago B.
Verified User in Research

We've been using Zulip for a couple of months now with our ≈40 people organization gathered around sharing knowledge, training and support for CS-related skills (especially programming) in our research lab (Ecology/Biodiversity/Evolution). We can't wait to...

Most Helpful Critical Review
Ali A.
AA
Ali A.
Verified User in Higher Education

Probably the UI, especially on mobile. Its hard to like it when someone has been using Slack. Feels very old school.

Alternatives
Mattermost
Mattermost Alternatives
Slack
Slack
Add Slack
Microsoft Teams
Microsoft Teams
Add Microsoft Teams
Rocket.Chat
Rocket.Chat
Add Rocket.Chat
Webex Suite
Webex Suite
Add Webex Suite
Zulip
Zulip Alternatives
Slack
Slack
Add Slack
Rocket.Chat
Rocket.Chat
Add Rocket.Chat
Element
Element
Add Element
Microsoft Teams
Microsoft Teams
Add Microsoft Teams
Discussions
Mattermost
Mattermost Discussions
What is Mattermost used for?
3 comments
Bhautik B.
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 comments
Bhautik B.
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
Zulip
Zulip Discussions
Does Zulip have an app?
1 comment
Kuvam M.
KM
It seems like you provided a single word, "Yes." If this is part of a larger text in an unknown language, please provide the full text for translation.Read more
Monty the Mongoose crying
Zulip has no more discussions with answers