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Compare MantisBT and Zoho BugTracker

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At a Glance
MantisBT
MantisBT
Star Rating
(80)4.0 out of 5
Market Segments
Small-Business (42.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about MantisBT
Zoho BugTracker
Zoho BugTracker
Star Rating
(40)4.4 out of 5
Market Segments
Small-Business (69.2% of reviews)
Information
Entry-Level Pricing
$8/month /user if billed annually, plus tax as applicable
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say MantisBT excels in bug reporting with a user report score of 8.6, highlighting its intuitive interface for submitting and tracking bugs, while Zoho BugTracker, with a score of 8.8, is praised for its seamless integration with other Zoho products, making it a favorite among users who rely on the Zoho ecosystem.
  • Users report that MantisBT's analytics feature scores 8.8, providing detailed insights into bug trends, whereas Zoho BugTracker's analytics, with a score of 8.3, is noted for being less comprehensive but still effective for basic tracking needs.
  • Reviewers mention that MantisBT has a strong bug history feature, scoring 8.6, which allows teams to easily reference past issues, while Zoho BugTracker matches this score but is often highlighted for its user-friendly interface that simplifies navigation through bug histories.
  • G2 users indicate that MantisBT's ease of use is rated at 7.9, with some finding the setup process slightly more complex compared to Zoho BugTracker, which boasts an ease of use score of 8.9, making it more accessible for teams new to bug tracking software.
  • Users on G2 report that MantisBT's quality of support is rated at 7.7, with some users expressing concerns about response times, while Zoho BugTracker shines with a support score of 8.4, with reviewers frequently mentioning prompt and helpful customer service.
  • Reviewers mention that MantisBT's product direction score is lower at 6.3, indicating some uncertainty about future updates, while Zoho BugTracker's score of 8.4 reflects a positive outlook on ongoing development and feature enhancements, reassuring users of its longevity and adaptability.
Featured Products
Pricing
Entry-Level Pricing
MantisBT
No pricing available
Zoho BugTracker
Premium
$8
/month /user if billed annually, plus tax as applicable
Browse all 3 pricing plans
Free Trial
MantisBT
No trial information available
Zoho BugTracker
Free Trial is available
Ratings
Meets Requirements
8.4
71
8.9
29
Ease of Use
7.9
71
8.9
29
Ease of Setup
8.4
41
8.5
20
Ease of Admin
8.3
39
8.3
20
Quality of Support
7.6
46
8.4
23
Has the product been a good partner in doing business?
8.9
29
8.3
17
Product Direction (% positive)
6.3
70
8.4
29
Features by Category
8.6
15
8.6
14
Bug Reporting
8.6
13
8.8
12
8.8
13
8.8
12
8.5
13
8.6
11
Bug Monitoring
8.7
13
8.3
12
8.6
13
8.6
13
8.6
13
8.6
12
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MantisBT
MantisBT
Zoho BugTracker
Zoho BugTracker
MantisBT and Zoho BugTracker are categorized as Bug Tracking
Unique Categories
MantisBT
MantisBT is categorized as AWS Marketplace
Zoho BugTracker
Zoho BugTracker has no unique categories
Reviews
Reviewers' Company Size
MantisBT
MantisBT
Small-Business(50 or fewer emp.)
42.3%
Mid-Market(51-1000 emp.)
42.3%
Enterprise(> 1000 emp.)
15.4%
Zoho BugTracker
Zoho BugTracker
Small-Business(50 or fewer emp.)
69.2%
Mid-Market(51-1000 emp.)
25.6%
Enterprise(> 1000 emp.)
5.1%
Reviewers' Industry
MantisBT
MantisBT
Information Technology and Services
19.2%
Computer Software
19.2%
Banking
11.5%
Internet
5.1%
Marketing and Advertising
3.8%
Other
41.0%
Zoho BugTracker
Zoho BugTracker
Information Technology and Services
28.2%
Computer Software
25.6%
Marketing and Advertising
10.3%
Research
5.1%
Financial Services
5.1%
Other
25.6%
Most Helpful Reviews
MantisBT
MantisBT
Most Helpful Favorable Review
Verified User
G
Verified User in Marketing and Advertising

The user interface was easy to use and allowed us to communicate and address issues effectively with a number of team members on the client's end. This resulted in the launch of the website going smoothly and efficiently.

Most Helpful Critical Review
Violet K.
VK
Violet K.
Verified User in Information Technology and Services

There was nothing that really stood out to me that I didn't like. I am using Jira now and absolutely love it in comparison, Mantis seems like it's just more bug oriented and it's a little harder to keep track of projects and what stage they're at

Zoho BugTracker
Zoho BugTracker
Most Helpful Favorable Review
TV
Tomáš V.
Verified User in Computer Software

BugTracker is easy tool for projects, who dont want to use git tools.

Most Helpful Critical Review
Verified User
G
Verified User in Real Estate

The bugtracker customization for templates and it's integration with Zendesk is buggy.

Alternatives
MantisBT
MantisBT Alternatives
Jira
Jira
Add Jira
Bugzilla
Bugzilla
Add Bugzilla
GitLab
GitLab
Add GitLab
Trac
Trac
Add Trac
Zoho BugTracker
Zoho BugTracker Alternatives
Jira
Jira
Add Jira
GitLab
GitLab
Add GitLab
ClickUp
ClickUp
Add ClickUp
Wrike
Wrike
Add Wrike
Discussions
MantisBT
MantisBT Discussions
What is the use of Mantis Bug Tracker?
1 comment
Ariel V.
AV
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
Monty the Mongoose crying
MantisBT has no more discussions with answers
Zoho BugTracker
Zoho BugTracker Discussions
Monty the Mongoose crying
Zoho BugTracker has no discussions with answers