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Compare Mailgun and Mailtrap 
At a Glance
Market Segments
Small-Business (81.3% of reviews)
Mid-Market (47.9% of reviews)
Entry-Level Pricing
$0.00 Per Month
No pricing available
Mailgun
Star Rating
(298)4.2 out of 5
Market Segments
Small-Business (81.3% of reviews)
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansMailtrap
Star Rating
(72)4.8 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MailtrapSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mailgun excels in its Mail Send API, receiving a perfect score of 10.0, which reviewers mention makes integration seamless for developers, while Mailtrap's API, although strong, scores slightly lower at 9.4.
- Reviewers mention that Mailtrap shines in template creation, achieving a remarkable score of 9.9, with users appreciating its user-friendly interface and extensive preset templates, compared to Mailgun's score of 7.4.
- G2 users highlight Mailtrap's superior custom unsubscribe feature, scoring a perfect 10.0, which allows for better compliance and user experience, while Mailgun's score of 8.3 indicates room for improvement in this area.
- Users on G2 report that Mailgun's performance and reliability score of 9.1 is commendable, but Mailtrap outshines it with a perfect score of 10.0, indicating a more robust infrastructure for email delivery.
- Reviewers mention that Mailtrap's documentation is highly rated at 10.0, making it easier for users to navigate and utilize the platform effectively, while Mailgun's documentation, scoring 8.8, is seen as less comprehensive.
- Users say that Mailtrap's spam filter testing feature, with a score of 9.9, is particularly effective, helping users ensure their emails reach the inbox, whereas Mailgun's score of 8.2 suggests it may not be as reliable in this critical area.
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Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
Mailtrap
No pricing availableFree Trial
Mailgun
Free Trial is available
Mailtrap
No trial information availableRatings
Meets Requirements
8.8
264
9.3
69
Ease of Use
8.7
266
9.2
69
Ease of Setup
8.6
181
9.5
20
Ease of Admin
8.7
177
9.2
18
Quality of Support
8.1
213
8.8
69
Has the product been a good partner in doing business?
8.7
165
9.3
18
Product Direction (% positive)
7.4
264
9.5
65
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.1
75
9.2
26
6.7
71
Feature Not Available
8.2
109
9.2
24
7.7
102
9.3
24
8.5
201
9.2
23
8.3
163
9.0
21
Integrations
8.8
159
9.0
24
8.8
149
Feature Not Available
9.3
203
9.5
24
8.0
112
Feature Not Available
Platform
9.0
158
9.1
23
8.8
163
9.1
23
8.1
88
9.0
20
8.7
205
8.8
17
8.2
169
9.2
21
8.5
205
9.4
24
8.5
129
8.1
14
9.0
216
9.5
25
Diagnosis
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
7.8
10
Not enough data
8.0
9
Tracking
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.5
10
Not enough data
8.3
9
Not enough data
9.2
20
Reporting
Not enough data
9.0
21
Not enough data
9.2
19
Not enough data
Feature Not Available
Not enough data
9.3
17
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
11
Not enough data
8.9
18
Not enough data
8.7
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Platform Data
Not enough data
9.0
16
Not enough data
9.2
20
Not enough data
8.9
19
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and Mailtrap are categorized as Transactional Email, Email Deliverability, and Email Testing
Unique Categories
Mailgun is categorized as Email Verification
Mailtrap is categorized as Email Marketing
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailtrap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.0%
Computer Software
16.3%
Internet
12.8%
Marketing and Advertising
9.7%
Hospital & Health Care
2.1%
Other
40.1%
Information Technology and Services
28.2%
Computer Software
23.9%
Financial Services
8.5%
Marketing and Advertising
2.8%
Insurance
2.8%
Other
33.8%
Most Helpful Reviews
Mailgun
Most Helpful Favorable Review
Olaf L.
Verified User in Internet
Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....
Most Helpful Critical Review
Andrew U.
Verified User in Printing
Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...
Mailtrap
Most Helpful Favorable Review
April C.
Verified User in Mechanical or Industrial Engineering
With Mailtrap email sending I can view the email content after it’s sent, including HTML and RAW data.
Most Helpful Critical Review
Verified User in Information Technology and Services
with a free account, there is a limit on Emails, but as you go with pro version it has got all email features.
Olaf L.
Verified User in Internet
Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....
April C.
Verified User in Mechanical or Industrial Engineering
With Mailtrap email sending I can view the email content after it’s sent, including HTML and RAW data.
Andrew U.
Verified User in Printing
Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...
Verified User in Information Technology and Services
with a free account, there is a limit on Emails, but as you go with pro version it has got all email features.
Alternatives
Discussions
What is Mailgun used for?
2 comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
Mailgun
1 comment
JF
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list.
If you want to know about those bounces, use the API.Read more
To track emails, use email tracking software or services that provide features like read receipts, link tracking, and notifications when an email is opened. These tools often integrate with email clients and provide analytics on email engagement.
1 comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
Mailtrap has no discussions with answers
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