Compare MadCap Flare and Paligo 
MadCap Flare vs Paligo
When assessing the two solutions, reviewers found Paligo easier to use, set up, and administer. Reviewers also preferred doing business with Paligo overall.
- Reviewers felt that Paligo meets the needs of their business better than MadCap Flare.
- When comparing quality of ongoing product support, reviewers felt that Paligo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Paligo over MadCap Flare.
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
- Powerful single-sourcing
- Topic-based Authoring
- Translation management
MadCap Flare offers a feature set and an ease of use that is far better than any competitors. In addition, the suite of other MadCap products integrate well and help make the entire process of help authoring more efficient.
Does not have WYSIWYG Numbering and sub-numbering/lists is sometimes complex. e.g., if you want to skip paragraphs in the numbered or bulleted list. If it is not intuitive (but needs to be taught, then there is a problem in the GUI) Export to Word/RTF...
CCMS - by far the best. No fat client requirement. Can access anytime, anywhere, from any device. That's a massive benefit. I don't recall when was the last time I contacted their support for help. Over a period of time, I have noticed Paligo's tools have...
Every time I log into Paligo, I leave my computer for 10 minutes since I know that's how long it'll take for Paligo to sign me in (and sometimes that's not enough time). The UI, while simple, uses font that's way too small, and notification overlays are...
MadCap Flare offers a feature set and an ease of use that is far better than any competitors. In addition, the suite of other MadCap products integrate well and help make the entire process of help authoring more efficient.
CCMS - by far the best. No fat client requirement. Can access anytime, anywhere, from any device. That's a massive benefit. I don't recall when was the last time I contacted their support for help. Over a period of time, I have noticed Paligo's tools have...
Does not have WYSIWYG Numbering and sub-numbering/lists is sometimes complex. e.g., if you want to skip paragraphs in the numbered or bulleted list. If it is not intuitive (but needs to be taught, then there is a problem in the GUI) Export to Word/RTF...
Every time I log into Paligo, I leave my computer for 10 minutes since I know that's how long it'll take for Paligo to sign me in (and sometimes that's not enough time). The UI, while simple, uses font that's way too small, and notification overlays are...
