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Compare Loop Returns and ReturnGO 
At a Glance
Market Segments
Small-Business (68.3% of reviews)
Small-Business (83.5% of reviews)
Entry-Level Pricing
Free
$23.00 Per Month
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansReturnGO
Star Rating
(85)4.8 out of 5
Market Segments
Small-Business (83.5% of reviews)
Entry-Level Pricing
$23.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loop Returns excels in its "Ease of Use" with a score of 9.4, making it a favorite among small businesses for its intuitive interface, while ReturnGO, although slightly lower at 9.0, still offers a user-friendly experience.
- Reviewers mention that ReturnGO shines in "Quality of Support" with an impressive score of 9.9, indicating that users feel well-supported, whereas Loop Returns, while still strong at 9.4, may not match the level of responsiveness that ReturnGO provides.
- G2 users highlight that Loop Returns has a robust "E-commerce Integration" score of 9.3, which is beneficial for businesses looking to streamline their online sales processes, but ReturnGO outperforms with a score of 9.6, showcasing its superior compatibility with various e-commerce platforms.
- Users on G2 report that ReturnGO offers better "Refund" management features, scoring 9.6 compared to Loop Returns' 9.0, which is crucial for businesses that prioritize customer satisfaction and efficient return processes.
- Reviewers say that Loop Returns provides excellent "Order Management" capabilities with a score of 8.7, but ReturnGO's score of 9.0 indicates a more comprehensive approach to managing orders, which can be a deciding factor for users with high order volumes.
- Users report that both products have strong "Product Direction" scores of 10.0, indicating that both companies are committed to continuous improvement and innovation, which is a significant consideration for long-term software investment.
Featured Products
Sponsored
ReturnZap
(10)
Shipping
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Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Free software + return shipping. All of Loop's best functionality.
Eligible for merchants with over 10,000 annual orders.
- Returns software
- US return shipping labels
- Return Bars®
ReturnGO
Starter
$23.00
Per Month
20 returns included. $1.25 per extra return. Add-ons available.
- Full returns solution
- Variant exchange
- Return labels
Free Trial
Loop Returns
No trial information availableReturnGO
Free Trial is available
Ratings
Meets Requirements
9.1
46
9.2
79
Ease of Use
9.4
46
9.0
79
Ease of Setup
9.0
35
8.9
60
Ease of Admin
9.5
34
9.1
55
Quality of Support
9.4
44
9.8
78
Has the product been a good partner in doing business?
9.3
34
9.7
54
Product Direction (% positive)
10.0
42
10.0
80
Features by Category
Labels
Not enough data
7.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Order management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Carrier and rate management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
9.3
33
9.5
74
8.2
14
8.8
54
7.7
18
8.2
55
8.7
10
9.0
51
Tracking
8.9
31
9.1
63
9.0
23
9.0
60
Transactions
9.3
34
9.5
68
9.0
23
9.4
69
9.0
34
9.6
71
9.1
30
9.5
67
Categories
Categories
Shared Categories
Loop Returns and ReturnGO are categorized as Returns Management
Reviews
Reviewers' Company Size
Loop Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnGO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Apparel & Fashion
45.9%
Retail
28.2%
Sporting Goods
5.9%
Consumer Goods
3.5%
Textiles
2.4%
Other
14.1%
Most Helpful Reviews
Loop Returns
Most Helpful Favorable Review
Verified User in Retail
I love how customizable the experience is for our customers! Really intuitive mostly while setting up while requiring basic support from Loop's end.
Most Helpful Critical Review
Verified User in Apparel & Fashion
I find it to be very expensive given the limitations it has
ReturnGO
Most Helpful Favorable Review
Tomas O.
Verified User in Apparel & Fashion
ReturnGo is able to draw order number from multiple shopify stores in one return platform. The personal guidance, customization and user interface is excellent. Junessa, Eyal, Jonathan and the wonderful Noa have been very patient and helpful.
Most Helpful Critical Review
Verified User in Retail
I love how customizable the experience is for our customers! Really intuitive mostly while setting up while requiring basic support from Loop's end.
Tomas O.
Verified User in Apparel & Fashion
ReturnGo is able to draw order number from multiple shopify stores in one return platform. The personal guidance, customization and user interface is excellent. Junessa, Eyal, Jonathan and the wonderful Noa have been very patient and helpful.
Verified User in Apparel & Fashion
I find it to be very expensive given the limitations it has
Discussions
Loop Returns has no discussions with answers
ReturnGO has no discussions with answers
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