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Compare Line2 and iPlum 
At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (97.6% of reviews)
Entry-Level Pricing
$14.99/month
$8.99
Line2
Star Rating
(14)2.7 out of 5
Market Segments
Small-Business (92.3% of reviews)
Entry-Level Pricing
$14.99/month
Browse all 3 pricing plansiPlum
Star Rating
(87)4.1 out of 5
Market Segments
Small-Business (97.6% of reviews)
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that iPlum excels in phone call quality, with a score of 9.4, while Line2 struggles significantly in this area, scoring only 5.8. Reviewers mention that iPlum's clarity and reliability make it a preferred choice for business communications.
- Reviewers mention that iPlum offers superior instant messaging capabilities, scoring 9.4 compared to Line2's 5.3. Users say that the seamless integration of messaging features in iPlum enhances team collaboration, making it a standout option.
- G2 users highlight iPlum's strong HIPAA compliance features, with high scores across various categories such as compliant emailing (8.1) and clinical communication (8.1). In contrast, Line2's lower scores in these areas (3.5 for product direction) suggest it may not be as reliable for healthcare professionals.
- Users on G2 report that iPlum's ease of use and setup are rated at 8.6 and 7.3 respectively, while Line2's ease of setup is rated higher at 8.0. However, reviewers mention that iPlum's overall user experience is more intuitive, making it easier for small businesses to adopt.
- Reviewers mention that iPlum's automated attendants feature scores 8.6, providing a more professional touch to business communications. In contrast, Line2 lacks this feature, which users say can detract from the overall user experience.
- Users report that iPlum's pricing is more competitive at $8.99 per month compared to Line2's $14.99, making it a more attractive option for small businesses looking to manage costs while still accessing robust features.
Featured Products
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VoIP Providers
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Pricing
Entry-Level Pricing
Line2
Starter
$14.99
/month
Just the basics
- Get a Local or Toll-free number
- Unlimited calls & texts
- Basic Call Forwarding
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
Line2
No trial information availableiPlum
No trial information availableRatings
Meets Requirements
6.7
9
9.0
80
Ease of Use
8.0
9
8.4
81
Ease of Setup
8.0
5
7.4
72
Ease of Admin
8.0
5
8.1
23
Quality of Support
6.3
9
8.0
66
Has the product been a good partner in doing business?
7.3
5
7.8
24
Product Direction (% positive)
3.5
9
7.7
81
Features by Category
Platform
Not enough data
9.0
54
Not enough data
9.0
54
Not enough data
8.6
49
Not enough data
9.2
51
Not enough data
9.2
52
Not enough data
8.9
51
Not enough data
8.9
50
Not enough data
8.8
51
Technology
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
8.3
11
Administration
Not enough data
7.8
10
Not enough data
8.5
10
Not enough data
7.8
10
Compliance
Not enough data
9.7
10
Not enough data
9.7
10
Platform Basics - VoIP Providers
Not enough data
7.1
7
Not enough data
6.7
6
Not enough data
6.9
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
5.8
6
Basic Communication
5.8
6
8.3
17
Not enough data
Feature Not Available
5.3
5
8.8
17
Not enough data
6.8
13
Not enough data
6.2
11
Not enough data
7.3
13
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
6.9
13
Not enough data
Feature Not Available
Not enough data
7.0
11
Advanced Features
Not enough data
7.4
12
Not enough data
7.7
15
Not enough data
8.3
14
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
7.1
15
Not enough data
Feature Not Available
Not enough data
8.3
15
Not enough data
Feature Not Available
Contacts
Not enough data
7.8
15
Not enough data
Feature Not Available
Not enough data
7.3
14
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Line2 and iPlum are categorized as VoIP Providers
Unique Categories
Line2 has no unique categories
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Line2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
14.3%
Individual & Family Services
14.3%
Staffing and Recruiting
7.1%
Renewables & Environment
7.1%
Photography
7.1%
Other
50.0%
Mental Health Care
43.0%
Hospital & Health Care
12.8%
Health, Wellness and Fitness
11.6%
Marketing and Advertising
4.7%
Individual & Family Services
3.5%
Other
24.4%
Most Helpful Reviews
Line2
Most Helpful Favorable Review
Jim W.
Verified User in Photography
This is easy to use and manage, the call quality is great. Can be used on mobile and desktop devices. Easy to configure extensions. Overall experience is great.
Most Helpful Critical Review
Verified User in Staffing and Recruiting
I continually have issues with dropped calls, call quality, my phone not ringing when someone is calling me. Responsive customer support but there is always a "work around" provided but no resolutions for the ongoing issues I have.
iPlum
Most Helpful Favorable Review
Verified User in Consumer Services
Very user friendly compared to competitors. You get a secure U.S phone number and voicemail. It Can also run off data or wifi so its super convenient
Most Helpful Critical Review
Denise H.
Verified User in Mental Health Care
Lack of customer service. Live customer service person.
Jim W.
Verified User in Photography
This is easy to use and manage, the call quality is great. Can be used on mobile and desktop devices. Easy to configure extensions. Overall experience is great.
Verified User in Consumer Services
Very user friendly compared to competitors. You get a secure U.S phone number and voicemail. It Can also run off data or wifi so its super convenient
Verified User in Staffing and Recruiting
I continually have issues with dropped calls, call quality, my phone not ringing when someone is calling me. Responsive customer support but there is always a "work around" provided but no resolutions for the ongoing issues I have.
Denise H.
Verified User in Mental Health Care
Lack of customer service. Live customer service person.
Discussions
Line2 has no discussions with answers
iPlum has no discussions with answers
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