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Compare Laserfiche and NetDocuments 
At a Glance
Market Segments
Mid-Market (59.9% of reviews)
Small-Business (48.3% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Year
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Laserfiche
Star Rating
(1,154)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Year
Browse all 3 pricing plansNetDocuments
Star Rating
(30)3.7 out of 5
Market Segments
Small-Business (48.3% of reviews)
Entry-Level Pricing
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Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NetDocuments has a strong focus on document management with features like "File Type Support" rated at 9.0, but reviewers mention that its "Ease of Setup" at 6.9 can be a hurdle for new users, making the initial experience less smooth compared to Laserfiche.
- Reviewers mention that Laserfiche excels in "Collaboration" with a score of 8.7, particularly highlighting its "Document Assembly" feature, which allows for efficient document creation and sharing, while NetDocuments' score of 7.8 in this area indicates room for improvement.
- G2 users note that Laserfiche's "Quality of Support" is rated at 8.9, with many praising the responsiveness and helpfulness of the support team, whereas NetDocuments' score of 7.3 suggests that users may experience longer wait times or less effective assistance.
- Users on G2 report that Laserfiche's "Mobile Apps" feature, rated at 8.0, provides a more user-friendly experience compared to NetDocuments' score of 7.7, which some users find less intuitive for on-the-go access to documents.
- Reviewers mention that NetDocuments shines in "Search" functionality with a score of 8.9, allowing users to quickly locate documents, while Laserfiche's score of 8.9 in the same category indicates a competitive edge, but users feel that NetDocuments offers a more robust search experience overall.
- Users say that Laserfiche's "Customization" capabilities, particularly in "Custom Fields" rated at 9.1, allow for greater flexibility in tailoring the software to specific business needs, while NetDocuments' score of 9.1 in the same area shows it is also strong, but users feel Laserfiche offers more extensive options for personalization.
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Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$50.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
NetDocuments
LEARN (Add-On Solution)
Contact Us
Take advantage of this collection of new products to gain a deeper, more actionable understanding of both your documents and how people use and engage with those documents. With LEARN, you will make your content an even more powerful, productive, and intelligent engine for growth and success.
- Enterprise Search
- Analytics
Free Trial
Laserfiche
No trial information availableNetDocuments
No trial information availableRatings
Meets Requirements
9.1
978
8.3
24
Ease of Use
8.8
1,005
7.8
24
Ease of Setup
8.2
724
6.9
7
Ease of Admin
8.5
708
7.4
7
Quality of Support
9.0
936
7.3
20
Has the product been a good partner in doing business?
9.2
707
7.9
7
Product Direction (% positive)
9.5
981
8.1
25
Features by Category
File Management
8.3
31
Not enough data
9.2
32
Not enough data
8.9
30
Not enough data
9.0
30
Not enough data
8.2
28
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.9
30
Not enough data
9.1
30
Not enough data
8.2
30
Not enough data
8.7
29
Not enough data
Administration
9.1
30
Not enough data
8.9
31
Not enough data
9.3
30
Not enough data
9.1
30
Not enough data
9.5
28
Not enough data
9.1
28
Not enough data
9.3
28
Not enough data
Platform
8.4
43
Not enough data
9.2
42
Not enough data
8.7
42
Not enough data
9.0
42
Not enough data
8.3
42
Not enough data
Edit
8.9
422
Not enough data
8.9
407
Not enough data
8.7
376
Not enough data
8.8
395
Not enough data
Logistics
9.1
436
Not enough data
8.9
404
Not enough data
8.7
370
Not enough data
9.3
445
Not enough data
9.0
444
Not enough data
Invoice Management
8.8
99
Not enough data
8.4
79
Not enough data
9.1
109
Not enough data
Invoice Processing
8.6
91
Not enough data
7.8
82
Not enough data
9.0
107
Not enough data
8.0
75
Not enough data
Analytics
8.7
92
Not enough data
8.3
72
Not enough data
7.9
72
Not enough data
Integration
8.4
86
Not enough data
8.0
72
Not enough data
8.2
71
Not enough data
Risk
8.5
95
Not enough data
8.7
96
Not enough data
8.6
87
Not enough data
Recovery
8.3
69
Not enough data
8.5
103
Not enough data
Audit
8.5
96
Not enough data
8.4
81
Not enough data
7.8
69
Not enough data
7.9
78
Not enough data
Fraud
8.1
75
Not enough data
8.3
86
Not enough data
8.4
91
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time & Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
244
Not enough data
7.3
147
Not enough data
7.2
132
Not enough data
Document Processing
8.9
240
Not enough data
8.7
226
Not enough data
7.9
184
Not enough data
8.5
190
Not enough data
8.4
210
Not enough data
Platform Additional Functionality
8.5
213
Not enough data
8.6
216
Not enough data
8.6
207
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.8
143
Not enough data
8.3
180
Not enough data
Generative AI
8.3
125
Not enough data
8.0
122
Not enough data
Process Management
8.9
415
Not enough data
8.7
403
Not enough data
8.9
403
Not enough data
8.5
318
Not enough data
8.2
285
Not enough data
8.5
294
Not enough data
9.1
353
Not enough data
Customization
9.0
443
Not enough data
9.1
448
Not enough data
9.1
447
Not enough data
8.5
385
Not enough data
8.6
385
Not enough data
Collaboration
8.7
418
Not enough data
8.6
393
Not enough data
8.9
423
Not enough data
9.0
430
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Legal Document Management
Not enough data
Not enough data
Accessibility - Legal Document Management
Not enough data
Not enough data
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.0
281
Not enough data
9.4
293
Not enough data
8.9
278
Not enough data
8.9
259
Not enough data
8.7
249
Not enough data
8.8
254
Not enough data
9.2
261
Not enough data
8.5
232
Not enough data
8.8
235
Not enough data
8.9
283
Not enough data
9.0
262
Not enough data
8.0
194
Not enough data
Workflow
9.2
272
Not enough data
9.0
266
Not enough data
9.0
260
Not enough data
9.2
257
Not enough data
8.7
210
Not enough data
Platform
8.6
173
Not enough data
8.9
272
Not enough data
8.6
251
Not enough data
8.8
224
Not enough data
8.4
193
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and NetDocuments are categorized as Document Management and Cloud Content Collaboration
Unique Categories
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, Enterprise Content Management (ECM), and Business Process Management
NetDocuments is categorized as Enterprise Search Software, Legal Practice Management, and Legal Document Management
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NetDocuments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.3%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.4%
Law Practice
44.8%
Legal Services
24.1%
Venture Capital & Private Equity
6.9%
Real Estate
6.9%
Renewables & Environment
3.4%
Other
13.8%
Most Helpful Reviews
Laserfiche
Most Helpful Favorable Review
Tales F.
Verified User in Hospital & Health Care
The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...
Most Helpful Critical Review
Verified User in Law Enforcement
the mobile app. it needs a serious upgrade
NetDocuments
Most Helpful Favorable Review
Verified User in Law Practice
I like the ability to easily load multiple documents to NetDocs.
Most Helpful Critical Review
Jay T.
Verified User in Education Management
I dislike the limited font and edit integration
Tales F.
Verified User in Hospital & Health Care
The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...
Verified User in Law Practice
I like the ability to easily load multiple documents to NetDocs.
Verified User in Law Enforcement
the mobile app. it needs a serious upgrade
Jay T.
Verified User in Education Management
I dislike the limited font and edit integration
Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
Laserfiche is a software platform that helps organizations manage and organize their documents and data digitally. It allows users to store, search, and retrieve documents easily, automate workflows, and ensure compliance with regulations. Think of it as a digital filing cabinet that makes it easier to find and manage information.
3 comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 comments
HI
20 employees minimum.Read more
NetDocuments has no discussions with answers
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