It is probably the most seamless tool I have used to date and from my personal experience in gathering as much information as possible. It picks up on almost every if not all LAN capable devices, servers, switches, desktops, laptops, mac and linux, it's...
Support is non-existent. Support relies on email contact which is then summarily ignored. In order to solve a technical issue in any amount of time you need to call and speak to a sales rep - they're the only ones who seem to be able to fix things. Their...
I have used the software for close to 10 years. We love how easy it is to use and the comprehensive data that it generates. The reports are the best part as it makes it easy to explain to clients and to close more sales.
Documentation is confusingly mixed with other RapidFire Tools products. Support reps don't seem to know anything that isn't in the documentation. Scheduled tasks often fail with unhelpful error messages.
It is probably the most seamless tool I have used to date and from my personal experience in gathering as much information as possible. It picks up on almost every if not all LAN capable devices, servers, switches, desktops, laptops, mac and linux, it's...
I have used the software for close to 10 years. We love how easy it is to use and the comprehensive data that it generates. The reports are the best part as it makes it easy to explain to clients and to close more sales.
Support is non-existent. Support relies on email contact which is then summarily ignored. In order to solve a technical issue in any amount of time you need to call and speak to a sales rep - they're the only ones who seem to be able to fix things. Their...
Documentation is confusingly mixed with other RapidFire Tools products. Support reps don't seem to know anything that isn't in the documentation. Scheduled tasks often fail with unhelpful error messages.