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- Kobie Alchemy Loyalty Cloud
- Salesforce Loyalty Management
- Kobie Alchemy Loyalty Cloud-vs-Salesforce Loyalty Management
Compare Kobie Alchemy Loyalty Cloud and Salesforce Loyalty Management 
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
No pricing available
$20,000.00 Per Month
Kobie Alchemy Loyalty Cloud
Star Rating
(10)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Kobie Alchemy Loyalty CloudSalesforce Loyalty Management
Star Rating
(27)4.5 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Entry-Level Pricing
$20,000.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Kobie Alchemy® Loyalty Cloud excels in its rewards system, achieving a perfect score of 10.0, while Salesforce Loyalty Management received a score of 9.2. Users appreciate the flexibility and variety of rewards offered by Kobie, which enhances customer engagement.
- Users report that both platforms have strong loyalty engines, each scoring 9.3. However, reviewers mention that Kobie Alchemy® provides more tailored loyalty experiences, allowing businesses to customize their programs more effectively to meet specific customer needs.
- G2 users highlight the superior personalization capabilities of Kobie Alchemy®, which scored 10.0 compared to Salesforce's 9.6. Reviewers note that Kobie's advanced algorithms allow for more targeted marketing and personalized offers, leading to higher customer satisfaction.
- Users on G2 indicate that Salesforce Loyalty Management shines in its Customer Relationship Management (CRM) integration, scoring 9.8, slightly higher than Kobie's 9.7. Reviewers mention that this integration allows for seamless data sharing and improved customer insights.
- Reviewers mention that Kobie Alchemy® Loyalty Cloud has a more user-friendly setup process, with a score of 9.3 in ease of use, compared to Salesforce's 8.8. Users appreciate the intuitive interface and straightforward onboarding process of Kobie, which reduces the learning curve for new users.
- Users report that both platforms offer robust loyalty analytics, each scoring 9.3. However, reviewers say that Kobie Alchemy® provides more actionable insights and easier access to data, which helps businesses make informed decisions about their loyalty strategies.
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Pricing
Entry-Level Pricing
Kobie Alchemy Loyalty Cloud
No pricing availableSalesforce Loyalty Management
Starter
$20,000.00
Per Month
Design, configure, and launch loyalty programs quickly.
- Member Administration
- Rewards Management
- Benefits Management - Static
Free Trial
Kobie Alchemy Loyalty Cloud
No trial information availableSalesforce Loyalty Management
No trial information availableRatings
Meets Requirements
9.6
9
8.9
12
Ease of Use
9.3
9
8.9
21
Ease of Setup
Not enough data
9.0
14
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.7
9
8.8
12
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
10.0
9
6.8
11
Features by Category
Loyalty Experience
9.3
5
9.3
9
10.0
5
9.2
8
9.3
5
9.3
7
10.0
5
9.6
9
8.3
5
8.3
7
Feature Not Available
9.0
7
Loyalty Platform
9.0
5
9.2
10
9.7
5
9.8
10
9.3
5
9.3
9
9.3
5
8.5
8
9.0
5
9.3
7
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kobie Alchemy Loyalty Cloud and Salesforce Loyalty Management are categorized as Loyalty Management
Unique Categories
Kobie Alchemy Loyalty Cloud has no unique categories
Salesforce Loyalty Management has no unique categories
Reviews
Reviewers' Company Size
Kobie Alchemy Loyalty Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Loyalty Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Entertainment
22.2%
Telecommunications
11.1%
Retail
11.1%
Marketing and Advertising
11.1%
Hospitality
11.1%
Other
33.3%
Computer Software
20.8%
Financial Services
12.5%
Retail
8.3%
Telecommunications
4.2%
Oil & Energy
4.2%
Other
50.0%
Most Helpful Reviews
Kobie Alchemy Loyalty Cloud
Most Helpful Favorable Review
Verified User in Entertainment
Easy to use customer loyalty program. Makes managing loyalty accounts easy. You can track points, rewards, and see customer purchases. Makes tailoring marketing campaigns easier by tracking customer data. Easy to verify customer purchases with...
Most Helpful Critical Review
Salesforce Loyalty Management
Most Helpful Favorable Review
Verified User in Retail
Loyalty management provides a complex solution to give a solid basis to an exciting and engaging loyalty program, which can give Customers an outstanding experience
Most Helpful Critical Review
Verified User in Construction
That I find it harder to drive business with it in my specific industry. I don't have a rewards type selling platform.
Verified User in Entertainment
Easy to use customer loyalty program. Makes managing loyalty accounts easy. You can track points, rewards, and see customer purchases. Makes tailoring marketing campaigns easier by tracking customer data. Easy to verify customer purchases with...
Verified User in Retail
Loyalty management provides a complex solution to give a solid basis to an exciting and engaging loyalty program, which can give Customers an outstanding experience
Verified User in Construction
That I find it harder to drive business with it in my specific industry. I don't have a rewards type selling platform.
Alternatives
Discussions
Kobie Alchemy Loyalty Cloud has no discussions with answers
Salesforce Loyalty Management has no discussions with answers
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