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- Klevu a division of Athos Commerce
- Searchspring, a division of Athos Commerce
- Klevu a division of Athos Commerce-vs-Searchspring, a division of Athos Commerce
Compare Klevu a division of Athos Commerce and Searchspring, a division of Athos Commerce 
- Users report that Searchspring excels in Product Recommendations with a score of 8.7, while Klevu's score of 8.8 indicates it also performs well, but Searchspring's users appreciate the tailored suggestions that enhance their shopping experience.
- Reviewers mention that Searchspring's Quality of Support is notably high at 9.4, which users say contributes to a smoother implementation process compared to Klevu's 9.2, where some users have experienced longer response times.
- G2 users highlight Searchspring's superior Product Search capabilities, scoring 9.2, which reviewers say leads to more relevant search results, while Klevu's score of 8.8 suggests it is effective but may not match the precision of Searchspring.
- Users on G2 report that Searchspring's Customization options are robust, scoring 9.0, allowing for a more personalized storefront, whereas Klevu's score of 7.7 indicates limitations in this area that some users find restrictive.
- Reviewers mention that Searchspring's Analytics features, with a score of 8.5, provide deeper insights into customer behavior, while Klevu's 7.6 score suggests that its analytics may not be as comprehensive, leading to less informed decision-making.
- Users say that Searchspring's Ease of Setup is rated at 8.4, making it user-friendly for small businesses, while Klevu's slightly lower score of 8.3 indicates that some users find the initial setup process a bit more challenging.
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The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases.
The integration did not go well for the merchandising and recommenders. These were sold as plug and play but nearly 8 months down the line we are still not benefitting from these features.
I love how Searchspring allows for multiple campaigns, boosting/bury rules, the functionality to set campaigns to run for an allotted time frame, among many of the various ways online retailers can merchandise their products on their site. The reporting and...
They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into...
The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases.
I love how Searchspring allows for multiple campaigns, boosting/bury rules, the functionality to set campaigns to run for an allotted time frame, among many of the various ways online retailers can merchandise their products on their site. The reporting and...
The integration did not go well for the merchandising and recommenders. These were sold as plug and play but nearly 8 months down the line we are still not benefitting from these features.
They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into...
