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- Identity Verification Software
- Jumio Identity Verification
- Trulioo
- Jumio Identity Verification-vs-Trulioo
Compare Jumio Identity Verification and Trulioo 
At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Jumio Identity Verification
Star Rating
(16)4.1 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Jumio Identity VerificationTrulioo
Star Rating
(40)4.4 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TruliooSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jumio Identity Verification excels in its "Quality of Support," with a score of 9.0, while Trulioo also performs well at 9.5, indicating that both products are reliable in providing assistance, but Trulioo may have a slight edge in customer service.
- Reviewers mention that Jumio's "Ease of Use" is rated at 9.0, making it user-friendly for onboarding, whereas Trulioo's score of 8.8 suggests it is also easy to use but may require slightly more effort to navigate.
- G2 users highlight that Jumio's "Name Matching" feature has a score of 7.7, which indicates some room for improvement, while Trulioo's performance in this area is not explicitly rated but is generally perceived as more robust, leading to better accuracy in identity verification.
- Users on G2 report that Jumio's "Fraud Detection" capabilities are strong, but Trulioo's comprehensive "Real-Time Monitoring" and "Alerts" features provide a more proactive approach to identifying suspicious activities, making it a preferred choice for businesses focused on security.
- Reviewers say that Jumio's "Integration" capabilities are solid, but Trulioo's extensive "Integrations and SDKs" allow for greater flexibility and adaptability within various tech ecosystems, which is a significant advantage for companies looking to scale.
- Users mention that while both products have strong compliance features, Trulioo's emphasis on "Regulatory Compliance" and "Due Diligence" is particularly beneficial for businesses operating in multiple jurisdictions, making it a more suitable option for global operations.
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Pricing
Entry-Level Pricing
Jumio Identity Verification
No pricing availableTrulioo
No pricing availableFree Trial
Jumio Identity Verification
No trial information availableTrulioo
Free Trial is available
Ratings
Meets Requirements
8.6
13
8.8
24
Ease of Use
9.0
13
8.8
24
Ease of Setup
8.0
9
8.8
14
Ease of Admin
8.9
9
8.6
14
Quality of Support
9.0
13
9.5
24
Has the product been a good partner in doing business?
8.1
9
8.8
15
Product Direction (% positive)
9.1
13
8.8
19
Features by Category
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionalities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Fraud Detection
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jumio Identity Verification and Trulioo are categorized as Identity Verification
Unique Categories
Jumio Identity Verification is categorized as Biometric Authentication and Age Verification
Trulioo is categorized as Anti-Money Laundering (AML) and E-commerce Fraud Protection
Reviews
Reviewers' Company Size
Jumio Identity Verification
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trulioo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
66.7%
Banking
13.3%
Internet
6.7%
Gambling & Casinos
6.7%
Automotive
6.7%
Other
0.0%
Financial Services
69.2%
Information Technology and Services
5.1%
Gambling & Casinos
5.1%
Investment Management
2.6%
Food & Beverages
2.6%
Other
15.4%
Most Helpful Reviews
Jumio Identity Verification
Most Helpful Favorable Review
Verified User in Financial Services
Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard
Most Helpful Critical Review
Verified User in Financial Services
bad accuracy of face matching, searching can be tedious as there are so many fields
Trulioo
Most Helpful Favorable Review
Verified User in Financial Services
Verifying information for global merchants is very challenging and often requires selecting several data providers. With Trulioo we were able to get everything we need on one platform.
Most Helpful Critical Review
Verified User in Information Technology and Services
The sales process and expectations for how items work have not been in alignment with how the system actually functions once a cleint. Though the team has been working to correct this, there has been some significant issues and a gap in performance compared...
Verified User in Financial Services
Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard
Verified User in Financial Services
Verifying information for global merchants is very challenging and often requires selecting several data providers. With Trulioo we were able to get everything we need on one platform.
Verified User in Financial Services
bad accuracy of face matching, searching can be tedious as there are so many fields
Verified User in Information Technology and Services
The sales process and expectations for how items work have not been in alignment with how the system actually functions once a cleint. Though the team has been working to correct this, there has been some significant issues and a gap in performance compared...
Discussions
Can Jumio be used for recurring KYC?
1 comment
DN
We typically verify users when they are creating new online accounts. When we do that, we verify the authenticity of the ID (and the selfie) at that point...Read more
Jumio Identity Verification has no more discussions with answers
Trulioo has no discussions with answers
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