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Compare Jobber and mHelpDesk 
At a Glance
Market Segments
Small-Business (85.8% of reviews)
Small-Business (43.1% of reviews)
Entry-Level Pricing
Starting at $29.00 1 User
No pricing available
Jobber
Star Rating
(363)4.6 out of 5
Market Segments
Small-Business (85.8% of reviews)
Entry-Level Pricing
Starting at $29.00 1 User
Free Trial is available
Browse all 4 pricing plansmHelpDesk
Star Rating
(145)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that mHelpDesk's job tracking feature scores an impressive 9.4, making it a strong choice for businesses that prioritize real-time job management. In contrast, Jobber's job tracking capabilities, while effective, do not match this level of performance.
- Reviewers mention that Jobber excels in ease of use with a score of 8.9, which is higher than mHelpDesk's 8.3. This suggests that users find Jobber's interface more intuitive and user-friendly, making it easier for teams to adopt and utilize the software effectively.
- G2 users highlight Jobber's superior quality of support, scoring 9.1 compared to mHelpDesk's 8.2. This indicates that Jobber may provide more responsive and helpful customer service, which can be crucial for businesses needing timely assistance.
- Users on G2 appreciate Jobber's invoicing capabilities, scoring 9.0, which outshines mHelpDesk's 8.1. Reviewers mention that Jobber's invoicing process is streamlined and efficient, making it easier to manage billing and payments.
- Reviewers say that mHelpDesk's resource management feature, with a score of 9.0, is particularly strong, allowing for effective allocation of resources. However, Jobber's resource management, scoring 8.3, still provides solid functionality but may not be as robust.
- Users report that Jobber's mobile app is highly rated at 8.8, providing a seamless experience for field service management. In comparison, mHelpDesk's mobile capabilities are not highlighted as a standout feature, indicating that Jobber may offer a more comprehensive mobile solution for on-the-go access.
Featured Products
Sponsored
FieldPulse
(343)
Field Service Management
Visit Website
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
mHelpDesk
No pricing availableFree Trial
Jobber
Free Trial is available
mHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.6
322
8.2
113
Ease of Use
9.0
331
8.3
115
Ease of Setup
8.9
231
7.6
45
Ease of Admin
9.1
197
8.0
45
Quality of Support
9.1
316
8.2
114
Has the product been a good partner in doing business?
9.3
197
7.6
45
Product Direction (% positive)
9.1
326
7.0
113
Features by Category
Job Management
7.3
33
Not enough data
9.3
35
Not enough data
8.1
34
Not enough data
Field Service Management
8.9
35
Not enough data
8.7
34
Not enough data
7.9
33
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Operations
5.3
16
Not enough data
5.7
16
Not enough data
8.4
18
Not enough data
Resource Management
6.0
16
Not enough data
8.2
15
Not enough data
7.3
16
Not enough data
Operations
5.2
20
Not enough data
5.1
20
Not enough data
8.1
21
Not enough data
Resource Management
6.3
20
Not enough data
8.1
21
Not enough data
6.7
20
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
69
Not enough data
6.5
69
Not enough data
Before the Job
8.7
195
8.0
57
8.7
183
7.9
53
8.9
194
8.1
53
8.6
188
7.9
52
On the Job
8.6
199
7.4
11
8.0
196
8.1
55
7.2
172
7.8
6
8.6
195
8.0
46
8.2
138
8.1
6
After the Job
8.1
196
8.1
56
8.0
193
8.0
47
9.1
196
8.1
42
8.4
183
8.1
38
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jobber and mHelpDesk are categorized as Field Service Management
Unique Categories
Jobber is categorized as Masonry, Construction CRM, Property Restoration, Pest Control, HVAC, Cleaning Services, and Roofing
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.3%
Consumer Services
23.2%
Facilities Services
6.5%
Environmental Services
3.7%
Electrical/Electronic Manufacturing
2.0%
Other
34.3%
Hospital & Health Care
10.0%
Education Management
9.2%
Utilities
6.2%
Real Estate
4.6%
Insurance
4.6%
Other
65.4%
Most Helpful Reviews
Jobber
Most Helpful Favorable Review
Kyra D.
Verified User in Consumer Services
Built-in work requests make it easy to gather information form prospective clients. They can be converted to quotes/jobs and emailed to clients. Using this feature has really helped us to stay on top of the needs of prospective clients.
Most Helpful Critical Review
Levi K.
Verified User in Consumer Services
Invoices are not truly in sync (this is huge!) Any refunds or changes AFTER an invoice has been initially synced to QBO has to be changed by the Jobber Dev team, and even when the Jobber Dev team makes changes to an invoice, those changes aren't synced to...
mHelpDesk
Most Helpful Favorable Review
Karen B.
Verified User in Accounting
The assistance is great when you are not moving forward with something.
Most Helpful Critical Review
Lori W.
Verified User in Insurance
Takes too long to load and there is a delay in waiting for responses to come through
Kyra D.
Verified User in Consumer Services
Built-in work requests make it easy to gather information form prospective clients. They can be converted to quotes/jobs and emailed to clients. Using this feature has really helped us to stay on top of the needs of prospective clients.
Karen B.
Verified User in Accounting
The assistance is great when you are not moving forward with something.
Levi K.
Verified User in Consumer Services
Invoices are not truly in sync (this is huge!) Any refunds or changes AFTER an invoice has been initially synced to QBO has to be changed by the Jobber Dev team, and even when the Jobber Dev team makes changes to an invoice, those changes aren't synced to...
Lori W.
Verified User in Insurance
Takes too long to load and there is a delay in waiting for responses to come through
Discussions
How can we make jobberman give out job applications based on qualification?
1 comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
mHelpDesk has no discussions with answers
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