Compare JivoChat and tawk.to 
- Users report that tawk.to excels in its pop-up chat feature, scoring 9.3, which allows for seamless customer engagement, while JivoChat's pop-up chat feature received a slightly higher score of 9.6, indicating a more refined user experience.
- Reviewers mention that JivoChat offers superior targeted emails functionality with a score of 9.5 compared to tawk.to's 8.0, highlighting JivoChat's ability to effectively reach specific customer segments.
- G2 users note that tawk.to's customization options are rated at 8.5, which is lower than JivoChat's impressive 9.3, suggesting that JivoChat provides more flexibility in tailoring the chat experience to fit brand needs.
- Users on G2 report that JivoChat's team inbox feature, rated at 9.4, significantly enhances collaboration among team members, while tawk.to's score of 8.7 indicates it may not be as robust in this area.
- Reviewers mention that tawk.to's conversation archiving feature is rated at 8.9, which is lower than JivoChat's 9.5, suggesting that JivoChat offers a more effective way to manage and retrieve past conversations.
- Users say that JivoChat's quality of support is rated at 9.0, which is higher than tawk.to's 8.4, indicating that JivoChat may provide a more responsive and helpful customer service experience.
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Before knowing JivoChat we spent a good time reviewing other live chat programs, and JivoChat seemed perfect to us from the moment we saw it and even more when we deployed it on our website. From the first moment it has allowed us to communicate with our...
Useless software - offers a call back functionality but the field the client can use to enter his phone number is in lots of countries to short. Client will not get an error message but connection fails. - customer service is promising a lot but...
The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.
Tawk did not have a lot of options when it came to the auto-response system. Instead, it could only capture the visitor's personal information rather than all the details about what they wanted to buy from me.
Before knowing JivoChat we spent a good time reviewing other live chat programs, and JivoChat seemed perfect to us from the moment we saw it and even more when we deployed it on our website. From the first moment it has allowed us to communicate with our...
The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.
Useless software - offers a call back functionality but the field the client can use to enter his phone number is in lots of countries to short. Client will not get an error message but connection fails. - customer service is promising a lot but...
Tawk did not have a lot of options when it came to the auto-response system. Instead, it could only capture the visitor's personal information rather than all the details about what they wanted to buy from me.
