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Compare IFS and Salesforce Field Service 
At a Glance
Market Segments
Mid-Market (63.3% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
$165.00 1 User Per Month
IFS
Star Rating
(266)4.0 out of 5
Market Segments
Mid-Market (63.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IFSSalesforce Field Service
Star Rating
(685)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IFS excels in its Chart of Accounts functionality, receiving a score of 9.8, while Salesforce Field Service's score of 8.3 indicates it may not be as robust in this area. Reviewers mention that IFS provides a more comprehensive structure for managing financial accounts.
- Reviewers mention that Salesforce Field Service shines in Quality of Support, with a score of 8.5 compared to IFS's 6.4. Users on G2 appreciate the responsiveness and helpfulness of Salesforce's support team, which enhances their overall experience.
- Users say that IFS's Inventory Tracking feature is highly rated at 8.9, while Salesforce Field Service scores slightly lower at 8.3. Reviewers highlight IFS's advanced capabilities in tracking inventory across multiple locations, making it a preferred choice for businesses with complex inventory needs.
- G2 users report that Salesforce Field Service offers superior Ease of Use with a score of 8.4, compared to IFS's 7.6. Users mention that Salesforce's intuitive interface and user-friendly design make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that IFS's Payment Batches feature is rated at 8.0, while Salesforce Field Service's score of 9.3 indicates a stronger performance in this area. Users appreciate Salesforce's streamlined processes for managing payment batches, which can lead to improved cash flow management.
- Users on G2 report that IFS's Asset Register functionality scores 8.2, while Salesforce Field Service's performance in this area is not as strong. Reviewers say that IFS provides more detailed tracking and management of assets, which is crucial for organizations with significant asset portfolios.
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Pricing
Entry-Level Pricing
IFS
No pricing availableSalesforce Field Service
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Free Trial
IFS
No trial information availableSalesforce Field Service
No trial information availableRatings
Meets Requirements
8.1
217
8.6
279
Ease of Use
7.6
218
8.4
481
Ease of Setup
6.6
150
7.7
356
Ease of Admin
7.4
149
8.3
143
Quality of Support
6.4
211
8.5
269
Has the product been a good partner in doing business?
7.2
149
8.7
135
Product Direction (% positive)
8.1
211
8.8
273
Features by Category
Accounting
8.4
30
Not enough data
8.0
25
Not enough data
7.9
25
Not enough data
8.1
26
Not enough data
7.8
24
Not enough data
8.2
25
Not enough data
7.9
28
Not enough data
8.1
24
Not enough data
8.0
23
Not enough data
7.9
25
Not enough data
Inventory & Warehouse
8.9
30
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
8.3
29
Not enough data
8.1
26
Not enough data
7.8
22
Not enough data
8.5
23
Not enough data
8.1
15
Not enough data
Purchasing
8.2
31
Not enough data
8.8
30
Not enough data
7.9
25
Not enough data
8.4
30
Not enough data
Sales & Marketing
8.5
26
Not enough data
8.3
20
Not enough data
8.6
28
Not enough data
7.8
27
Not enough data
8.3
24
Not enough data
7.7
23
Not enough data
Manufacturing
8.1
27
Not enough data
7.5
23
Not enough data
7.7
22
Not enough data
8.1
27
Not enough data
8.3
26
Not enough data
8.3
27
Not enough data
7.7
20
Not enough data
8.4
21
Not enough data
Quality Management
8.0
23
Not enough data
7.7
24
Not enough data
7.0
20
Not enough data
7.4
23
Not enough data
7.6
19
Not enough data
7.6
21
Not enough data
8.0
21
Not enough data
Distribution
8.4
27
Not enough data
8.5
22
Not enough data
7.5
24
Not enough data
8.6
26
Not enough data
8.3
24
Not enough data
HR
8.3
12
Not enough data
7.6
19
Not enough data
7.4
23
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Process ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
9.8
8
Not enough data
7.2
6
Not enough data
8.6
6
Not enough data
8.1
9
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
9.3
5
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
7.6
7
Not enough data
Inventory & Warehouse
8.3
12
Not enough data
8.6
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
Purchasing
8.0
9
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Sales & Marketing
8.3
11
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
Discrete Manufacturing
8.0
9
Not enough data
7.2
6
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Process Manufacturing
7.2
6
Not enough data
7.1
8
Not enough data
7.2
6
Not enough data
ETO Manufacturing
7.7
8
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Quality Management
8.3
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
Distribution
8.3
9
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mixed Mode ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.3
23
Not enough data
6.9
16
Not enough data
6.8
16
Not enough data
7.8
22
Not enough data
7.5
19
Not enough data
7.2
21
Not enough data
7.6
18
Not enough data
7.6
20
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
Inventory & Warehouse
8.0
22
Not enough data
7.6
21
Not enough data
7.7
21
Not enough data
7.4
18
Not enough data
6.8
18
Not enough data
Purchasing
7.6
19
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
8.1
20
Not enough data
Sales & Marketing
7.6
19
Not enough data
7.4
14
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.8
19
Not enough data
7.4
17
Not enough data
Manufacturing
8.0
20
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
7.2
15
Not enough data
7.6
18
Not enough data
Quality Management
7.5
16
Not enough data
7.4
16
Not enough data
6.4
15
Not enough data
7.5
16
Not enough data
Distribution
8.1
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
HR
6.3
10
Not enough data
7.4
12
Not enough data
7.3
11
Not enough data
Generative AI
4.3
5
Not enough data
4.7
5
Not enough data
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory & Warehouse
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Manufacturing
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ETO ERP
Not enough data
Not enough data
Accounting
6.9
47
Not enough data
6.8
47
Not enough data
6.8
51
Not enough data
7.1
58
Not enough data
6.5
35
Not enough data
7.6
64
Not enough data
7.5
67
Not enough data
7.6
60
Not enough data
7.3
52
Not enough data
7.1
52
Not enough data
7.5
73
Not enough data
7.0
49
Not enough data
7.4
52
Not enough data
7.1
45
Not enough data
7.7
49
Not enough data
7.7
56
Not enough data
7.5
52
Not enough data
7.4
63
Not enough data
Back Office
7.4
54
Not enough data
7.7
47
Not enough data
6.9
26
Not enough data
7.1
43
Not enough data
7.5
52
Not enough data
7.3
30
Not enough data
6.4
25
Not enough data
8.2
71
Not enough data
8.2
65
Not enough data
7.0
36
Not enough data
7.3
45
Not enough data
7.5
40
Not enough data
7.5
43
Not enough data
7.0
28
Not enough data
Front Office
6.8
31
Not enough data
6.0
24
Not enough data
7.2
39
Not enough data
7.6
35
Not enough data
6.8
29
Not enough data
6.8
20
Not enough data
6.7
22
Not enough data
7.4
48
Not enough data
7.4
42
Not enough data
6.6
29
Not enough data
7.1
49
Not enough data
7.0
41
Not enough data
6.4
20
Not enough data
6.3
21
Not enough data
6.7
22
Not enough data
6.8
31
Not enough data
Integration
6.7
33
Not enough data
7.2
62
Not enough data
7.3
58
Not enough data
Logistics
7.6
61
Not enough data
7.1
50
Not enough data
7.2
51
Not enough data
7.4
66
Not enough data
7.5
65
Not enough data
8.0
64
Not enough data
7.4
57
Not enough data
7.2
56
Not enough data
7.8
63
Not enough data
7.8
58
Not enough data
Platform
7.6
64
Not enough data
7.0
47
Not enough data
7.2
55
Not enough data
7.5
60
Not enough data
7.3
67
Not enough data
7.1
55
Not enough data
Production
7.6
60
Not enough data
6.4
40
Not enough data
7.1
48
Not enough data
6.9
47
Not enough data
7.2
44
Not enough data
6.7
36
Not enough data
7.5
56
Not enough data
7.2
49
Not enough data
7.1
38
Not enough data
7.5
52
Not enough data
6.8
34
Not enough data
7.4
48
Not enough data
Reporting & Analytics
7.2
61
Not enough data
7.4
63
Not enough data
7.3
56
Not enough data
Generative AI
5.9
9
Not enough data
6.2
11
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Asset Definition
8.2
12
Not enough data
7.9
11
Not enough data
8.2
12
Not enough data
8.2
11
Not enough data
Asset Tracking
6.7
12
Not enough data
8.3
12
Not enough data
7.9
13
Not enough data
Inventory
8.1
12
Not enough data
6.7
11
Not enough data
7.1
12
Not enough data
Depreciation
7.9
11
Not enough data
8.2
11
Not enough data
7.7
11
Not enough data
7.1
12
Not enough data
Maintenance
7.9
11
Not enough data
7.6
11
Not enough data
7.6
9
Not enough data
7.8
10
Not enough data
8.0
9
Not enough data
8.0
11
Not enough data
Field Service
8.2
11
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
Monitoring
7.4
11
Not enough data
8.5
10
Not enough data
7.3
10
Not enough data
Contract & Warranty
8.2
10
Not enough data
8.1
8
Not enough data
7.4
9
Not enough data
Analytics
8.7
14
Not enough data
8.3
14
Not enough data
8.2
11
Not enough data
Integration
9.2
12
Not enough data
7.1
7
Not enough data
8.7
13
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
Logistics and Operations
6.9
7
Not enough data
6.9
6
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.4
9
Not enough data
6.1
9
Not enough data
8.3
7
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
Nonconformance
7.0
18
Not enough data
6.9
18
Not enough data
7.5
16
Not enough data
Quality system
7.5
19
Not enough data
7.3
17
Not enough data
7.3
19
Not enough data
Risk Management
6.3
15
Not enough data
6.3
13
Not enough data
6.7
18
Not enough data
Inspection Management
6.3
17
Not enough data
7.1
18
Not enough data
7.0
17
Not enough data
Compliance
7.0
15
Not enough data
6.8
13
Not enough data
6.8
14
Not enough data
Platform
6.5
21
Not enough data
7.4
23
Not enough data
6.3
15
Not enough data
6.8
23
Not enough data
Services
7.3
22
Not enough data
6.4
24
Not enough data
6.4
23
Not enough data
6.1
20
Not enough data
Generative AI
Not enough data
8.1
93
Not enough data
7.6
91
Before the Job
7.5
31
8.5
216
8.1
36
8.6
210
8.2
32
8.6
216
8.0
33
8.5
209
On the Job
7.9
39
Feature Not Available
7.8
38
8.4
214
7.7
31
Feature Not Available
7.4
32
8.5
215
7.3
11
8.5
165
After the Job
7.8
44
8.6
217
7.4
38
8.7
211
7.8
32
8.2
167
7.8
25
8.9
166
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IFS and Salesforce Field Service are categorized as Field Service Management
Unique Categories
IFS is categorized as Process ERP, Mixed Mode ERP, Discrete ERP, ETO ERP, Quality Management (QMS), Enterprise Asset Management (EAM), ERP Systems, Aviation MRO, and Construction ERP
Salesforce Field Service has no unique categories
Reviews
Reviewers' Company Size
IFS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
8.8%
Oil & Energy
8.1%
Information Technology and Services
7.3%
Electrical/Electronic Manufacturing
4.6%
Construction
4.6%
Other
66.5%
Manufacturing
9.0%
Information Technology and Services
8.7%
Telecommunications
5.2%
Hospital & Health Care
4.9%
Consumer Services
4.9%
Other
67.1%
Most Helpful Reviews
IFS
Most Helpful Favorable Review
Minna I.
Verified User in Chemicals
A flexible, powerful approach to ERP that provides for accessible customisations within a flexible framework.
Most Helpful Critical Review
huzefa a.
Verified User in Food & Beverages
IFS seems to be focusing on niche spaces. The core of this system is good. But they seem to be losing their way. Lobbies did not add much value. Thing like 3D modelling and virtual reality are gimmicks for an ERP.
Salesforce Field Service
Most Helpful Favorable Review
Akansha k.
Verified User in Education Management
The best thing about sales force is adding comments it makes much esadief to identify that what type of customer are their
Most Helpful Critical Review
carrie k.
Verified User in Individual & Family Services
freezes constantly have to refresh constantly loads slowly
Minna I.
Verified User in Chemicals
A flexible, powerful approach to ERP that provides for accessible customisations within a flexible framework.
Akansha k.
Verified User in Education Management
The best thing about sales force is adding comments it makes much esadief to identify that what type of customer are their
huzefa a.
Verified User in Food & Beverages
IFS seems to be focusing on niche spaces. The core of this system is good. But they seem to be losing their way. Lobbies did not add much value. Thing like 3D modelling and virtual reality are gimmicks for an ERP.
carrie k.
Verified User in Individual & Family Services
freezes constantly have to refresh constantly loads slowly
Alternatives
Discussions
IFS FSM could refer to a specific term or acronym that is not widely recognized or could be context-specific. Without additional context, it's challenging to provide an accurate translation or explanation. However, in general terms, IFS could stand for "Internal Family Systems," a type of psychotherapy, and FSM could stand for "Finite State Machine," a computational model. If these are the intended meanings, the phrase could relate to a concept or system that combines elements of both. More context is needed for a precise translation.
2 comments
SN
It’s IFS’s Field Service Module. This is a module developed by IFS to support field agents wherein they can key in requirements/service reports from remote...Read more
IFS stands for Internal Family Systems, a therapeutic approach that focuses on understanding and harmonizing the different 'parts' or sub-personalities within an individual.
1 comment
RM
It is Cloud base ERP systemRead more
What is Salesforce Field Service used for?
2 comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Salesforce Field Service has no more discussions with answers
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