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- Employee Identity Theft Protection Software
- ID Shield
- Norton LifeLock Benefit Solutions
- ID Shield-vs-Norton LifeLock Benefit Solutions
Compare ID Shield and Norton LifeLock Benefit Solutions 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ID Shield
Star Rating
(10)4.3 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ID ShieldNorton LifeLock Benefit Solutions
Star Rating
(12)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Norton LifeLock Benefit SolutionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ID Shield excels in proactive monitoring with a score of 9.2, which reviewers mention provides a robust layer of security, ensuring that potential threats are identified before they escalate.
- Reviewers mention that Norton LifeLock Benefit Solutions shines in quality of support, achieving a high score of 9.5, indicating that users feel well-supported and valued when they reach out for assistance.
- G2 users highlight that ID Shield's breach notification feature is rated at 9.4, with many users appreciating the timely alerts that help them respond quickly to potential identity theft incidents.
- Users on G2 report that Norton LifeLock Benefit Solutions offers a more user-friendly setup process, scoring 9.0 compared to ID Shield's 8.6, making it easier for new users to get started without technical difficulties.
- Reviewers mention that while both platforms provide educational resources, ID Shield stands out with a score of 9.2, with users appreciating the comprehensive guides and tips that enhance their understanding of identity protection.
- Users say that the dashboard functionality in Norton LifeLock Benefit Solutions, rated at 9.4, is particularly praised for its intuitive design, allowing users to easily navigate and access important information at a glance.
Pricing
Entry-Level Pricing
ID Shield
No pricing availableNorton LifeLock Benefit Solutions
No pricing availableFree Trial
ID Shield
No trial information availableNorton LifeLock Benefit Solutions
No trial information availableRatings
Meets Requirements
8.8
10
8.9
11
Ease of Use
8.7
9
8.6
11
Ease of Setup
8.6
7
8.5
9
Ease of Admin
Not enough data
Not enough data
Quality of Support
7.9
7
9.1
11
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.8
10
10.0
11
Features by Category
Platform Basics
7.1
8
7.2
9
8.1
8
8.0
9
9.0
8
8.5
9
Platform Content
9.2
8
8.1
9
9.4
8
8.9
9
8.5
8
8.3
9
Platform Additional Functionality
9.0
8
8.9
9
8.3
8
8.5
9
8.3
8
8.5
9
8.1
8
7.6
9
9.2
8
8.8
8
Categories
Categories
Shared Categories
ID Shield and Norton LifeLock Benefit Solutions are categorized as Employee Identity Theft Protection
Unique Categories
ID Shield has no unique categories
Norton LifeLock Benefit Solutions has no unique categories
Reviews
Reviewers' Company Size
ID Shield
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Norton LifeLock Benefit Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
20.0%
Retail
10.0%
Religious Institutions
10.0%
Real Estate
10.0%
Human Resources
10.0%
Other
40.0%
Information Technology and Services
25.0%
Manufacturing
8.3%
Consulting
8.3%
Non-Profit Organization Management
8.3%
Human Resources
8.3%
Other
41.7%
Most Helpful Reviews
ID Shield
Most Helpful Favorable Review
Katie L.
Verified User in Real Estate
You will be alerted of changes in your credit scores, if you have applied for credit and if your information has been compromised
Most Helpful Critical Review
Verified User in Insurance
The admin portal is really rough. It's difficult to get anything transacted in the portal. There are no enrollment/termination exceptions that are made.
Norton LifeLock Benefit Solutions
Most Helpful Favorable Review
Rajesh D.
Verified User in Consulting
Helps preventing cyber threats and secure employee identity . Easy to use and great customer support
Most Helpful Critical Review
Katie L.
Verified User in Real Estate
You will be alerted of changes in your credit scores, if you have applied for credit and if your information has been compromised
Rajesh D.
Verified User in Consulting
Helps preventing cyber threats and secure employee identity . Easy to use and great customer support
Verified User in Insurance
The admin portal is really rough. It's difficult to get anything transacted in the portal. There are no enrollment/termination exceptions that are made.
Alternatives
Discussions
ID Shield has no discussions with answers
Norton LifeLock Benefit Solutions has no discussions with answers
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