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Compare IceWarp and Microsoft Outlook 
At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IceWarp
Star Rating
(19)4.3 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IceWarpMicrosoft Outlook
Star Rating
(3,040)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Outlook excels in its Unified Inbox feature, scoring 9.0, which allows for seamless management of multiple email accounts in one place, while IceWarp does not have a comparable rating for this feature.
- Reviewers mention that IceWarp shines in Ease of Setup with a score of 9.3, making it easier for new users to get started compared to Outlook's score of 8.9, which some users find slightly more complex.
- G2 users highlight that Microsoft Outlook's Calendar Collaboration feature scores 9.0, enabling effective teamwork through shared calendars, whereas IceWarp's collaboration tools, while functional, do not receive the same level of praise.
- Users on G2 report that IceWarp offers superior Task Management capabilities with a score of 8.8, allowing for better organization of tasks compared to Outlook's slightly lower score, which some users feel lacks advanced features.
- Reviewers mention that Microsoft Outlook's Quality of Support is rated at 8.6, which is generally seen as reliable, but IceWarp's support, rated at 8.2, has received feedback indicating that response times can be slower.
- Users say that both products have strong Software Integrations, but Outlook's score of 8.9 is often noted for its extensive compatibility with other Microsoft products, which is a significant advantage for users already in the Microsoft ecosystem.
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Pricing
Entry-Level Pricing
IceWarp
No pricing availableMicrosoft Outlook
No pricing availableFree Trial
IceWarp
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
8.9
15
9.2
2,338
Ease of Use
8.7
15
9.0
2,394
Ease of Setup
9.3
9
9.0
586
Ease of Admin
9.4
6
8.6
286
Quality of Support
8.2
15
8.6
1,897
Has the product been a good partner in doing business?
9.3
7
8.8
267
Product Direction (% positive)
8.5
16
8.5
2,270
Features by Category
Inbox Tools
Not enough data
9.1
937
Not enough data
8.9
1000
Not enough data
9.3
1005
Not enough data
9.2
1014
Coordination Tools
Not enough data
9.3
1011
Not enough data
8.9
994
Not enough data
8.8
946
Software Options
Not enough data
9.2
1005
Not enough data
8.7
952
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
9.0
1029
Not enough data
8.9
1035
Shared Calendar
Not enough data
9.0
1032
Not enough data
8.9
988
Accessibility
Not enough data
8.8
890
Not enough data
8.6
903
Integration
Not enough data
8.8
952
Not enough data
8.8
959
Not enough data
8.9
982
Notifications
Not enough data
9.0
987
Not enough data
8.5
803
Generative AI
Not enough data
7.6
268
Not enough data
7.7
269
Not enough data
7.6
268
Agentic AI - Calendar
Not enough data
Not enough data
Generative AI
Not enough data
7.9
325
Not enough data
7.9
324
Not enough data
7.7
322
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
8.3
5
Categories
Categories
Shared Categories
IceWarp and Microsoft Outlook are categorized as Email
Unique Categories
IceWarp has no unique categories
Microsoft Outlook is categorized as Calendar and Email Client
Reviews
Reviewers' Company Size
IceWarp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Computer Networking
10.5%
Manufacturing
5.3%
Telecommunications
5.3%
Professional Training & Coaching
5.3%
Other
52.6%
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.8%
Financial Services
3.6%
Marketing and Advertising
3.6%
Other
67.4%
Most Helpful Reviews
IceWarp
Most Helpful Favorable Review
Santiago D.
Verified User in Pharmaceuticals
I like the personalized chat to communicate with the work team within the email and the company, cloud storage and document creation.
Most Helpful Critical Review
Verified User in Alternative Medicine
For an email provider/server, I would've expected clearer and stronger privacy policies and security functions.
Microsoft Outlook
Most Helpful Favorable Review
Verified User in Computer Software
Have know this tool for a very long time and used to its UI and behavior. Gets the job done.
Most Helpful Critical Review
Raviraj R.
Verified User in Information Technology and Services
Archiving the mails. This is still not straight forward method. Setting the archiving of mails and setting rules for mail is still a pain staking tasks. It does'nt allow me to send .exe or executable files as an attachment, i still not able to figure out...
Santiago D.
Verified User in Pharmaceuticals
I like the personalized chat to communicate with the work team within the email and the company, cloud storage and document creation.
Verified User in Computer Software
Have know this tool for a very long time and used to its UI and behavior. Gets the job done.
Verified User in Alternative Medicine
For an email provider/server, I would've expected clearer and stronger privacy policies and security functions.
Raviraj R.
Verified User in Information Technology and Services
Archiving the mails. This is still not straight forward method. Setting the archiving of mails and setting rules for mail is still a pain staking tasks. It does'nt allow me to send .exe or executable files as an attachment, i still not able to figure out...
Alternatives
Discussions
IceWarp has no discussions with answers
What business advantages does Outlook give over Gmail?
5 comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
3 comments
SM
I like that you can pin conversations to the top of the email.Read more
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