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- IBM OpenPages
- ServiceNow Integrated Risk Management
- IBM OpenPages-vs-ServiceNow Integrated Risk Management
Compare IBM OpenPages and ServiceNow Integrated Risk Management 
At a Glance
Market Segments
Mid-Market (35.5% of reviews)
Enterprise (84.2% of reviews)
Entry-Level Pricing
Contact Us 0 Pricing is based on the number of instances and Capacity Units (CU)
No pricing available
IBM OpenPages
Star Rating
(72)4.2 out of 5
Market Segments
Mid-Market (35.5% of reviews)
Entry-Level Pricing
Contact Us 0 Pricing is based on the number of instances and Capacity Units (CU)
Browse all 2 pricing plansServiceNow Integrated Risk Management
Star Rating
(22)4.4 out of 5
Market Segments
Enterprise (84.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow Integrated Risk ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM OpenPages excels in Audit Management, particularly with its Audit Trail feature rated at 9.0, which allows for comprehensive tracking of changes and actions taken, enhancing accountability. In contrast, ServiceNow Integrated Risk Management has a lower rating in this area, which may affect users looking for robust audit capabilities.
- Reviewers mention that IBM OpenPages offers superior Ease of Use with a score of 8.5, making it more accessible for teams without extensive training. Users on G2 highlight that the intuitive interface and straightforward setup process contribute to a smoother onboarding experience compared to ServiceNow's lower score of 7.6.
- G2 users indicate that ServiceNow Integrated Risk Management shines in Risk Assessment, particularly with its Risk Scoring feature rated at 9.8, which provides detailed insights into risk levels. This is a significant advantage for organizations focused on precise risk evaluation, whereas IBM OpenPages does not match this level of detail.
- Reviewers say that IBM OpenPages stands out in Customization, especially with its Customized Vendor Pages feature rated at 10.0, allowing organizations to tailor vendor information to their specific needs. This level of customization is not as pronounced in ServiceNow, which may limit flexibility for some users.
- Users report that ServiceNow Integrated Risk Management has a more comprehensive Regulatory Change Management module, with features like a well-maintained Content Library rated at 9.0, which helps organizations stay compliant with evolving regulations. In comparison, IBM OpenPages may not provide the same depth in regulatory support.
- Reviewers mention that both products have strong Customer Support, but IBM OpenPages edges out with a score of 8.4 compared to ServiceNow's 7.8. Users appreciate the responsiveness and helpfulness of IBM's support team, which can be crucial during implementation and troubleshooting phases.
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Pricing
Entry-Level Pricing
IBM OpenPages
IBM OpenPages - SaaS
Contact Us
0 Pricing is based on the number of instances and Capacity Units (CU)
Standard : The Standard plan is ideal for small to medium sized organizations or departments in larger organization who are looking for expanded use of GRC solutions.
- Standard Pricing is based on the number of instances and Capacity Units (CU) 1 OpenPages solution = 50 Capacity Units 10 Concurrent Users = 10 Capacity Units --- Limitations --- Maximum of 5 OpenPages solutions Maximum of 200 concurrent users
ServiceNow Integrated Risk Management
No pricing availableFree Trial
IBM OpenPages
No trial information availableServiceNow Integrated Risk Management
No trial information availableRatings
Meets Requirements
8.5
49
8.3
18
Ease of Use
8.5
50
7.7
18
Ease of Setup
8.1
31
7.2
10
Ease of Admin
7.4
17
6.7
9
Quality of Support
8.4
47
7.8
16
Has the product been a good partner in doing business?
7.8
17
7.7
10
Product Direction (% positive)
8.1
50
8.5
16
Features by Category
Audit Management
9.0
14
Not enough data
8.9
15
Not enough data
8.9
14
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
Regulatory Change Management
9.0
14
Not enough data
9.0
14
Not enough data
9.3
14
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.3
14
Not enough data
Risk Management
9.2
16
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
8.8
13
Not enough data
Third Party & Supplier Risk Management
8.8
13
Not enough data
9.4
13
Not enough data
8.8
13
Not enough data
9.1
13
Not enough data
Business Continuity Management
8.5
13
Not enough data
8.8
13
Not enough data
9.1
13
Not enough data
Ethics and Compliance Learning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.6
14
Not enough data
8.8
14
Not enough data
8.6
14
Not enough data
8.6
15
Not enough data
Services
8.6
15
Not enough data
8.7
15
Not enough data
8.4
15
Not enough data
9.1
15
Not enough data
Functionality
10.0
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
Risk assessment
9.8
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
Not enough data
Not enough data
Generative AI - Vendor Security and Privacy Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Planning
8.3
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
Execution
8.6
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
Analytics
8.0
11
Not enough data
8.6
11
Not enough data
8.0
11
Not enough data
Integration
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Continuity Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI- Business Continuity Management
Not enough data
Not enough data
Not enough data
Not enough data
Risk Assessment
9.8
7
Not enough data
Not enough data
Not enough data
Risk Control
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Monitoring
9.5
7
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
Reporting
9.5
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
Agentic AI - Third Party & Supplier Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Workflows - Audit Management
9.1
13
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
8.5
13
Not enough data
9.0
12
Not enough data
Documentation - Audit Management
8.7
13
Not enough data
8.6
13
Not enough data
Reporting & Analytics - Audit Management
9.0
13
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Regulatory Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM OpenPages and ServiceNow Integrated Risk Management are categorized as Enterprise Risk Management (ERM), Audit Management, Regulatory Change Management, and Operational Risk Management
Unique Categories
IBM OpenPages is categorized as Third Party & Supplier Risk Management, IT Risk Management, Business Continuity Management, and Vendor Security and Privacy Assessment
ServiceNow Integrated Risk Management is categorized as Policy Management
Reviews
Reviewers' Company Size
IBM OpenPages
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow Integrated Risk Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
17.7%
Information Technology and Services
14.5%
Financial Services
9.7%
Computer Software
9.7%
Insurance
6.5%
Other
41.9%
Information Technology and Services
15.8%
Financial Services
10.5%
Computer Software
10.5%
Research
5.3%
Non-Profit Organization Management
5.3%
Other
52.6%
Most Helpful Reviews
IBM OpenPages
Most Helpful Favorable Review
Blak. A.
Verified User in Marketing and Advertising
I like how it has really helped us to integrate with various risk management modules that has helped us with seamless data sharing. Very user friendly and pocket friendly to it's users.
Most Helpful Critical Review
Verified User in Banking
The support from IBM teams is not adequate for the size of the company we operate in. This leaves much to be desired in this regard, which strongly diminishes satisfaction with the product and other IBM products.
ServiceNow Integrated Risk Management
Most Helpful Favorable Review
Ruby Steffi F.
Verified User in Computer Software
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program.
Most Helpful Critical Review
Verified User in Computer Software
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
Blak. A.
Verified User in Marketing and Advertising
I like how it has really helped us to integrate with various risk management modules that has helped us with seamless data sharing. Very user friendly and pocket friendly to it's users.
Ruby Steffi F.
Verified User in Computer Software
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program.
Verified User in Banking
The support from IBM teams is not adequate for the size of the company we operate in. This leaves much to be desired in this regard, which strongly diminishes satisfaction with the product and other IBM products.
Verified User in Computer Software
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
Alternatives
Discussions
IBM OpenPages has no discussions with answers
ServiceNow Integrated Risk Management has no discussions with answers
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